Ward Clerk Assistant

NHS Jobs; Oxford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Ward Clerk Assistant to provide comprehensive administrative support on the Children’s Day Care Ward. You will help manage patient information, coordinate investigations and appointments, and ensure documentation is completed accurately and promptly.

The role involves liaising with nursing, medical, and multidisciplinary teams to facilitate smooth patient pathways from admission to discharge, while upholding quality, safety, and

Qualifications

• Excellent interpersonal and communication skills with patients and staff.
• Ability to handle confidential information with discretion.
• Strong organisational skills and attention to detail.

Responsibilities

• Maintain patient records and coordinate investigations and appointments.
• Facilitate effective communication between departments and with families.
• Support infection prevention and safeguarding policies.

Job description

The Ward Clerk Assistant is responsible for providing comprehensive administrative support to the Children's Day Care Ward, ensuring the efficient management of patient information and ward activities. The post holder will work closely with nursing, medical and multidisciplinary teams to facilitate effective patient pathways from admission through to discharge. Responsibilities include maintaining patient records, arranging investigations and appointments, managing correspondence, coordinating communication between departments and ensuring all documentation is completed accurately and promptly. The role requires excellent interpersonal skills to communicate effectively with patients, families, visitors and colleagues. The post holder will be expected to demonstrate professionalism, sensitivity and discretion when dealing with confidential information and challenging situations. The successful candidate will support the ward's commitment to quality improvement, patient safety, safeguarding, infection prevention and adherence to Trust policies and procedures. They will also be expected to undertake relevant training and contribute positively to the development of the service and wider organisation For a detailed job description and main responsibilities please refer to the attached job description/specification.

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust