Children's Day Care Ward Clerk Assistant

OUH; Oxford; Hybride; GBP 19 000 - 23 000; Plein temps

Résumé du poste

Oxford University Hospitals NHS Foundation Trust is seeking an organised Ward Clerk Assistant for the Children’s Day Care Ward. You will be the first point of contact for patients and families, providing comprehensive clerical support to ensure smooth ward operations and accurate records.

You will manage calls, emails and patient schedules, coordinate admissions and discharges, and support the team with documentation and patient pathways.

Qualifications

• Excellent communication skills and patient-focused approach.
• Good literacy and numeracy for accurate record-keeping.
• Experience in hospital or clinical admin is preferred.

Responsabilités

• Provide administrative support to the Children’s Day Care Ward.
• Welcome patients and visitors, direct them and provide first point of contact.
• Answer calls and manage email enquiries courteously.
• Coordinate admissions, transfers and discharges.
• Book investigations, transport and follow-up appointments.
• Maintain and update medical records and ward systems.
• Ensure confidentiality and data protection compliance.
• Support multidisciplinary teams to deliver patient services.
• Participate in service improvement and patient safety initiatives.

Connaissances

Excellent communication skills

Literacy and numeracy

Teamwork

Formation

General education

Outils

Microsoft Word

Excel

Outlook

PowerPoint

Description du poste

Oxford University Hospitals NHS Foundation Trust is seeking an organised Ward Clerk Assistant for the Children’s Day Care Ward. You will be the first point of contact for patients and families, providing comprehensive clerical support to ensure smooth ward operations and accurate records.

You will manage calls, emails and patient schedules, coordinate admissions and discharges, and support the team with documentation and patient pathways.