Ward Clerk - Acute Medical Unit

Northern Care Alliance NHS Foundation Trust; Oldham; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established NHS trust is seeking a dedicated Ward Clerk to join the Acute Medical Unit at The Royal Oldham Hospital. In this vital role, you will support ward staff by managing clinical records and performing essential administrative tasks. Your contributions will ensure the smooth operation of the ward and enhance patient care. With a focus on teamwork and communication, this position offers a fulfilling opportunity to make a difference in the lives of patients and contribute to the health of the community. Join a dynamic organization that values care, appreciation, and inspiration, and enjoy a competitive benefits package designed to support your well-being and work-life balance.

Benefits

Competitive benefits package

Flexible working opportunities

Generous annual leave allowance

Protected hours for health and wellbeing activities

Qualifications

• Experience in administrative roles with strong clerical skills is essential.
• Ability to work efficiently in a team and communicate effectively.

Responsibilities

• Provide non-clinical advice and guidance to patients and staff.
• Ensure patient case notes are maintained and up to date.
• Perform general clerical duties and data input as required.

Skills

Administrative skills

Clerical duties

Data input

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Patient Administration System (PAS)

Job description

We are pleased to offer a full time, Band 2 Ward Clerk post to work on the Acute Medical Unit at The Royal Oldham Hospital.

You will provide a wide range of administrative and clerical duties to the ward/unit staff and be responsible for the safe keeping and availability of all clinical records relating to patients and the smooth running of the ward/department. You will also provide general assistance to the ward/unit staff.

Responsibilities:

1. Provide general non-clinical advice, information, and guidance of ancillary services directly to patients, clients, relatives, and carers.
2. Accurately file reports, notes, and results efficiently.
3. Participate in any new directions which ensure smooth running of the service.
4. Show initiative and carry out duties safely and competently and where necessary, train new staff.
5. Respond to telephone enquiries from hospital staff and patients efficiently and conscientiously.
6. Attend and participate in regular staff meetings.
7. Provide cover for sickness absence and annual leave within the department.
8. Perform general clerical duties, as required, within the department.
9. Ensure patient case notes are available, maintained, and up to date.
10. Data input on the Patient Administration System (PAS), in line with the Trust Waiting List and outpatient’s procedures and policies.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.

As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate, and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us, you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk