Ward Clerk

Sheffield Children's; Sheffield; On-site; Full time

Job summary

Sheffield Children's NHS Foundation Trust is seeking a Ward Clerk to provide essential clerical support within the e-Systems team. The role involves maintaining patient information, supporting clinical staff, and being a welcoming contact for patients and families. Ideal candidates will have prior administrative experience and a commitment to patient care.

Benefits

Generous annual leave

Pension schemes

Health and wellbeing programmes

Exclusive discounts

Qualifications

• Experience in general office duties or working with the public.
• Previous clerical work in a health service environment.

Responsibilities

• Provide administrative support on the ward.
• Maintain patient information using hospital systems.
• Be a point of contact for visitors and families.

Skills

Customer care

Good communication skills

Good computer literacy

Education

GCSE Mathematics/English Language grade 4/5 or above

Job description

Sheffield Children’s NHS Foundation Trust

Ward Clerk

The closing date is 20 May 2025

Fixed Term: to 31st May 2026 | Full time

Are you looking for a rewarding administrative role that makes a difference? An exciting opportunity has arisen to join the e-Systems Team at Sheffield Children's as a Ward Clerk.

As part of our e-Systems team, you'll deliver essential clerical support to the wards. You'll help maintain the smooth operation of services, supporting clinical staff and being a welcoming point of contact for patients and families.

About You:

You'll enjoy being part of a team, working with the public and will have some previous administrative experience. You'll be able to complete tasks on time and be comfortable working in a busy role. You'll also be empathetic, with a genuine interest in supporting patient care.

Join a team where your organisational skills and compassion directly support patient care.

Apply today to join our supportive team!

Main duties of the job

You will report to the Ward Clerk Supervisor, and your responsibilities will include:

Provide administrative support on the ward

Use hospital systems to maintain patient information

Be a point of contact for visitors and families to the ward

Communicate effectively with patients and team members

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Experience

• Experience of undertaking general office duties or previous experience of working with the general public/good level of accuracy and attention to detail
• Previous experience of clerical work gained within a health service environment
• Previous experience of working in an EDMS Scanning/Ward department

Knowledge & Skills

• Customer care
• Good computer literacy with accurate keyboard skills
• Data input
• Good communication skills both verbal and written
• Commitment to supporting a caring environment
• Working knowledge of PAS and hospital administrative processes and practices

Personal Attributes

• Pleasant, tactful and understanding manner
• Ability to use own initiative & work as part as a team
• Ability to work to conflicting deadlines

Qualifications & Training

• GCSE Mathematics/English Language grad 4/5 or above (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Sheffield Children's NHS Foundation Trust