Ward Clerk

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST; Tees Valley; On-site; GBP 23,000 - 28,000; Part time

Job summary

South Tees Hospitals NHS Foundation Trust seeks a Ward Clerk for the Plastics Day Unit. This part-time, Band 2 post requires excellent communication, organisational and IT skills, with the ability to work on own initiative in a busy ward environment.

You will perform reception duties, handle public enquiries and support the multidisciplinary team while prioritising workload to ensure smooth patient flow. Training will be provided.

Qualifications

• Experience in NHS setting preferred but full training provided.
• Reception duties and handling public enquiries.
• Ability to prioritise workload in a busy ward environment.
• Direct contact with patients, relatives and the public.

Responsibilities

• Handle reception duties and public enquiries.
• Prioritise workload to fit around the busy ward.
• Interact with patients, relatives and MDT members.
• Work with the multi-disciplinary team in Plastics Day Unit.

Skills

Telephone skills

Computer skills

Communication skills

Organisational skills

Job description

South Tees Hospitals NHS Foundation Trust

Ward Clerk

The closing date is 29 October 2026

Job summary

Applicants are invited to apply for a part time ward clerk post on Plastics Day Unit

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, have good organisational skills and the ability to work using their own initiative.

Main duties of the job

We require a friendly and approachable person with a professional manner, who is able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.

The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

328-TOR-8138136-B

Job locations

• The James Cook University Hospital
• Marton Road
• Middlesbrough
• TS4 3BW
• United Kingdom

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom

Employer's website

https://www.southtees.nhs.uk/

Employer contact details

For questions about the job, contact:

Ward Manager
Rebecca Bannatyne

[e-mail]

01609764438