Ward Clerk

Ramsay Health Care UK; Ashtead; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Ward Clerk to join their team at a leading private hospital. This role involves managing patient paperwork, providing exceptional customer service, and supporting the Ward team in a busy environment. The ideal candidate will have strong communication skills, attention to detail, and a friendly demeanor. With an emphasis on professional development and a supportive work culture, this position offers a chance to make a real difference in patient care. Join a team where your contributions are valued and where you can grow in your career.

Benefits

25 Days Leave + Bank Holidays

Private Pension

Flexible shift patterns

Private Medical Cover

Life Assurance

Free Training and Development

Free Parking

Subsidised staff restaurant

Employee Assistance Programme

Cycle2Work scheme

Qualifications

• Strong customer service and communication skills are essential.
• Experience in a hospital setting is preferred.

Responsibilities

• Manage patient paperwork and ensure accuracy.
• Support the Ward team with administrative tasks.

Skills

Outstanding professional customer service

Excellent communication skills

Proficiency in Microsoft Office

Attention to detail

Good time management skills

Previous experience in a hospital setting

Flexibility and adaptability

Job description

Job Description

Ward Clerk

Location: Ashtead Hospital, Surrey

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

Ashtead Hospital is one of Surrey's leading private hospitals with an excellent reputation for delivering high quality healthcare for self-pay/insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings. These provide a peaceful environment to aid a speedy recovery.

The role:

We currently have a great opportunity for a Ward Clerk to join our team at Ashtead Hospital based in Surrey. As the Ward Clerk, you will be expected to be a part of our busy Ward and Admin team. You will be dealing with our computer system - Maxims, as well as ensuring contemporaneous medical folders while patients are in with us. You will also be expected to answer the phone to patients and visitors and be able to field the calls appropriately.

You will ensure that all admin processes are adhered to in a timely and professional manner. On a daily basis you will keep patient’s paperwork up to date, accurate and support the wider Ward team with effectively managing all admin for the department.

Skills & Attributes:

• Outstanding professional customer service and inter-personal skills
• Friendly, outgoing personality
• Flexibility and adaptability to cover the needs of the department/hospital
• Excellent communication skills
• Proficiency in Microsoft Office and willingness to learn additional software
• Excellent attention to detail
• Good time management skills
• Previous experience of having worked in a hospital setting
  
  
  

Benefits:

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme
  
  
  

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.