Ward Clerk

Queen Victoria Hospital NHS Foundation Trust; East Grinstead; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to join their team. This role is crucial in delivering high-quality support to patients and staff, ensuring smooth operations within the Canadian Wing. You'll be responsible for a variety of tasks, including managing reception duties and providing clerical assistance. The hospital is renowned for its outstanding care and commitment to staff development, making it an excellent place for those eager to grow their careers in a supportive environment. If you thrive in a fast-paced setting and are passionate about helping others, this opportunity is perfect for you.

Qualifications

• Ability to work under pressure and prioritize tasks effectively.
• Maintain a polite and pleasant telephone manner.

Responsibilities

• Provide administrative and clerical support to the Canadian Wing team.
• Manage reception duties and assist patients with non-clinical needs.

Skills

Administrative Support

Clerical Support

Reception Duties

Communication Skills

Prioritization

Education

High School Diploma

Administrative Certification

Job description

The post holder will be a key member of the team, providing professional and efficient administrative and clerical support to the Canadian Wing team.

Responsibilities include providing administrative and clerical support, undertaking reception duties within the unit, and offering non-clinical assistance to patients and visitors.

The post holder is expected to deliver a responsive, high-quality service to patients and their relatives or carers.

Additional duties involve supporting the nursing and surgical teams, managing reception within the ward, and assisting patients, families, and visitors with non-clinical needs.

You should be able to work under pressure, prioritize tasks effectively, maintain a polite and pleasant telephone manner, and be courteous when dealing with staff and the public.

Our hospital is rated GOOD overall with outstanding care by the CQC. We are a specialist NHS hospital offering life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.

Our specialties include conditions of the eyes (corneoplastics), hands, head and neck cancer, skin cancer, reconstructive breast surgery, maxillofacial surgery, and prosthetics, providing regional and national services. We also treat common conditions of the eyes, hands, skin, and teeth, and offer additional services such as a minor injuries unit, therapies, a sleep service, and community-based programs. Patients consistently rate QVH among the top hospitals in the country for quality of care.

Our success is driven by skilled and enthusiastic staff and a strong culture of partnership. We are committed to staff training and development, supporting continuing education and learning.

For further details or informal visits, please contact:

Name: Kim Brinkworth
Job Title: Ward Manager
Telephone: [phone]