Ward Host Supervisor — Lead Patient Catering

Sodexo Group; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Sodexo Benefits

Free meal on shift

Uniform provided

Permanent contract

Job summary

Sodexo Ward Host Supervisor position based at Nuffield Health Bristol Hospital. Lead daily ward catering, ensuring a safe, high-quality and welcoming experience for patients, staff and visitors.

You will supervise and motivate catering teams, manage rotas, oversee meal service and support dietary needs, while maintaining food safety records and collaborating with hospital teams to resolve issues. A permanent contract with benefits is included.

Qualifications

• Experience in a supervisory role within healthcare, hospitality, catering or a similar customer-focused environment.

Responsibilities

• Lead ward catering service, ensuring patients, visitors and colleagues receive a safe, high-quality and welcoming experience.
• Supervise and motivate ward catering teams, allocating duties, supporting rotas and ensuring everyone works to the required standards.
• Oversee the preparation, presentation and service of meals and beverages, including supporting patients with dietary requirements and allergen management.
• Monitor standards across ward catering and related service areas, carrying out checks and taking action where improvements are needed.
• Maintain accurate food safety, temperature, stock, wastage and service records, using systems to support effective reporting.
• Work closely with hospital management and other teams to resolve issues, respond to requests and ensure services are delivered safely, efficiently and on time.
• Provide administrative support while Business Manager is out of office
• Support a positive customer-focused culture by handling feedback professionally, promoting excellent service and helping the team deliver a consistently high standard of care

Skills

Supervisory experience

Customer service

Leadership

Communication

Organization

Attention to detail

IT literacy

Food safety knowledge

Health & safety knowledge

Infection prevention

Allergen management

Job description

Sodexo Ward Host Supervisor position based at Nuffield Health Bristol Hospital. Lead daily ward catering, ensuring a safe, high-quality and welcoming experience for patients, staff and visitors.

You will supervise and motivate catering teams, manage rotas, oversee meal service and support dietary needs, while maintaining food safety records and collaborating with hospital teams to resolve issues. A permanent contract with benefits is included.