Ward Catering Host - Patient Meal Service Champion

Cddft; Tees Valley; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

County Durham and Darlington NHS Foundation Trust (CDDFT) invites applications for a Ward Hostess/Host role at Darlington Memorial Hospital. The post focuses on efficient meal ordering, food service to patients, and supporting ward clinical staff with a high-quality catering service.

The role involves reheating meals to high standards, managing HACCP-compliant processes, and assisting with stock control and hygiene audits. A background in catering and good numeracy are desirable.

Qualifications

• Level 2 Certificate in Food Hygiene or working towards it.
• Good literacy and numeracy.
• Effective interpersonal skills.
• Industry experience within catering services.
• Able to work with minimal supervision following set procedures.
• Flexible approach to work and adaptable to change.

Responsibilities

• To support and assist the Food Services Supervisor and Food Service Manager in delivering a highly professional catering service for Darlington Memorial Hospital.
• To follow policies and procedures laid down by the catering services in day-to-day operational management of food service and ensure a high quality and cost-effective service.
• To reheat nutritious and appetising meals for all patients to the highest possible standards of nutrition, temperature, quality, presentation, hygiene and safety.
• To be involved in the electronic patient meal ordering.
• To ensure temperature monitoring and recording of all reheating of food in accordance with HACCP standards.
• Assist with receipt, quality assurance and stock control of goods from the Central Production Unit (CPU) and ensure correct storage and stock rotation.
• Assist in Hygiene Audits and Cleaning Schedule inspections for your area, coordinating with Food Service Supervisors for remedial work.
• Assist in general cleaning of crockery and kitchen utensils using the dishwasher and by hand when required.
• Provide and maintain a highly customer-focused service to all users and maintain communication with staff, visitors and patients regarding patient catering.

Skills

Interpersonal skills

Catering experience

Minimal supervision

Flexibility

Food safety awareness

Education

Level 2 Certificate in Food Hygiene

Job description

County Durham and Darlington NHS Foundation Trust (CDDFT) invites applications for a Ward Hostess/Host role at Darlington Memorial Hospital. The post focuses on efficient meal ordering, food service to patients, and supporting ward clinical staff with a high-quality catering service.

The role involves reheating meals to high standards, managing HACCP-compliant processes, and assisting with stock control and hygiene audits. A background in catering and good numeracy are desirable.