Ward Host: Patient Dining & Hospitality Champion

Serco Limited; Southampton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Serco Limited is seeking Ward Hosts at University Hospital Southampton to deliver meals and drinks to patients as part of the Ward Patient Catering team. You will take orders, ensure quality service, and support patient care in a hospital setting.

The role requires numeracy, literacy, hygiene awareness, and strong customer service skills. It is physically demanding and involves standing for long periods while interacting with NHS staff and patients.

Qualifications

• A good level of numeracy and literacy skills.
• Experience in a food service environment is preferred.
• Strong customer service skills are essential.
• Positive communication helps brighten a patient’s day.
• Role is physically demanding and requires standing for long periods.

Responsibilities

• Take orders and deliver meals and drinks to patients.
• Ensure high quality hospitality for patients.
• Meals are ordered via an electronic system and prepared by hospital kitchens.

Skills

Numeracy

Literacy

Food hygiene

Customer service

Diet awareness

Communication

Job description

Serco Limited is seeking Ward Hosts at University Hospital Southampton to deliver meals and drinks to patients as part of the Ward Patient Catering team. You will take orders, ensure quality service, and support patient care in a hospital setting.

The role requires numeracy, literacy, hygiene awareness, and strong customer service skills. It is physically demanding and involves standing for long periods while interacting with NHS staff and patients.