Ward Catering Assistant- Full Day

Sodexo Ltd; Stoke-on-Trent; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Uniform provided

Blue Light Card access

Sodexo Benefits

Job summary

At Royal Stoke Hospital, Sodexo is hiring a Ward Assistant to deliver meals and a positive patient experience. You’ll work on wards providing catering services, interacting with patients, staff and visitors with a cheerful, professional approach.

The role offers a 33.25-hour week across a 4-on/4-off pattern, 09:00–19:00, with hourly pay between £10.90 and £13.14 plus enhancements. Uniforms, benefits and staff support are provided.

Qualifications

• Emotional resilience with a compassionate customer care approach.
• Clear, effective communication with strong listening skills.
• Adaptable, self-motivated, able to handle changing priorities.
• Work safely under pressure in line with health and safety rules.
• Collaborative team player who can also take initiative.

Responsibilities

• Provide an efficient and professional catering service on wards, communicating effectively with colleagues and ward staff.
• Complete daily documentation accurately and in line with required schedules, procedures and standards.
• Safely transport and deliver food and beverage trolleys to wards, ensuring compliance with food safety regulations.
• Maintain high standards of cleanliness and hygiene across ward kitchens, pantries and catering work areas.
• Ensure catering equipment is safe, clean and in good working order, completing routine cleaning and maintenance checks and reporting any issues to the supervisor.

Job description

Healthy outcomes start with positive patientexperiences.

• 33.25 Hours a Week / 4 Days on 4 Days off / 09:00 - 19:00
• £10.90 - £13.14 per hour + any enhancements
• Uniform provided / Access to Blue Light Card / Sodexo Benefits
• Location isRoyal Stoke Hospital

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Job Introduction

Help Serve More Than Just Food—ServeComfort, Care, and a Smile.

As aWard AssistantatRoyal StokeHospital, you’ll play an important rolein delivering delicious meals and a positive experience to patients, staff, andvisitors.Yourcheerful attitude and friendly interactions can brighten someone’s day andbring comfort during challenging times.

AtSodexo, we believe foodhas the power to heal and uplift—and so do the people who serve it. Join Sodexoand be part of something greater. You belong in a team where you can act withpurpose and thrive in your own way.

What You’ll Do:

• Provide an efficient and professional catering service on wards, communicating effectively with colleagues and ward staff.
• Complete daily documentation accurately and in line with required schedules, procedures and standards.
• Safely transport and deliver food and beverage trolleys to wards, ensuring compliance with food safety regulations.
• Maintain high standards of cleanliness and hygiene across ward kitchens, pantries and catering work areas.
• Ensure catering equipment is safe, clean and in good working order, completing routine cleaning and maintenance checks and reporting any issues to the supervisor.

What You Bring:

• Demonstrate emotional resilience and a professional, compassionate approach to customer care.
• Communicate clearly and effectively, with strong listening and interpersonal skills.
• Be adaptable, self-motivated and able to respond positively to changing priorities.
• Work safely and effectively under pressure while following health and safety requirements.
• Work collaboratively as part of a team, while also using initiative and adapting quickly to change.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

We may close this advert early if wereceive a high number of applications so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Sodexo Disability, Ability network, So Together,Generations and Origins.