Ward Host Supervisor FTC

Sodexo; Oxford; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Mental health resources

Employee Assistance Programme

24/7 GP access

Discounts on high street brands

Retirement savings plan

Life insurance

Full training provided

Cycle to Work scheme

Flexible working

Competitive pay

Job summary

Ward Host Supervisor FTC at Nuffield Health, The Manor Hospital, Oxford. Lead the Ward Host team to deliver day-to-day ward catering with a friendly, professional dining experience for patients.

You will coordinate staffing, ensure high food safety standards, and work with nursing and catering colleagues to meet dietary needs. A strong customer-service focus and previous supervisory experience are essential.

Qualifications

• Supervisory experience in catering, hospitality, healthcare or food service.
• Experience leading and motivating a team.
• Excellent communication and organisational skills.
• Hands-on, customer-focused approach to service.
• Good understanding of food safety and hygiene.

Responsibilities

• Lead and supervise the Ward Host team, ensuring daily tasks are completed effectively.
• Coordinate staffing, rotas and cover to maintain a smooth and efficient service.
• Ensure patients receive a friendly, caring and professional dining experience.
• Work closely with nursing teams and catering colleagues to meet patients' dietary needs.
• Maintain high standards of food safety, hygiene, health and safety.
• Monitor service quality, respond to feedback and resolve issues or complaints.
• Support, train and motivate team members, fostering a positive team environment.
• Complete daily checks, records and audits, ensuring Sodexo and Nuffield standards are met.

Skills

Team leadership

Supervisory experience

Communication skills

Hands-on approach

Food safety

Education

Food Safety Level 2 qualification

Job description

Ward Host Supervisor FTC

Healthy outcomes start with positive patient experiences.

• 12 month fixed term contract
• £13.89 per hour + great benefits
• Nuffield Health, The Manor Hospital. Beech Road, Oxford. OX3 7RP
• 37.5 hrs pw 5/7
• rota basis 7-2:30pm/11-7pm/1-9pm
• One free drink & meal per shift.

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: OX3 7RP

Please take the time to read the attached job description

Job Introduction

Make a difference to someone's day, every day!

At Sodexo, we believe great food and great service can make a real difference to people's experiences. We're looking for a motivated and enthusiastic Ward Supervisor to lead our Ward Host team at Nuffield Health, Oxford.

In this hands‑on role, you'll oversee the day-to-day delivery of ward catering services, ensuring patients receive a friendly, professional and high‑quality dining experience.

You'll lead, support and motivate the team, coordinate daily activities, maintain excellent food safety and hygiene standards, and work closely with nursing teams and catering colleagues to ensure everything runs smoothly.

What You’ll Do:

• Lead and supervise the Ward Host team, ensuring daily tasks are completed effectively.
• Coordinate staffing, rotas and cover to maintain a smooth and efficient service.
• Ensure patients receive a friendly, caring and professional dining experience.
• Work closely with nursing teams and catering colleagues to meet patients' dietary needs.
• Maintain high standards of food safety, hygiene, health and safety.
• Monitor service quality, respond to feedback and resolve any issues or complaints.
• Support, train and motivate team members, encouraging a positive team environment.
• Complete daily checks, records and audits, ensuring all Sodexo and Nuffield standards are met.

What You Bring:

• Previous supervisory experience in catering, hospitality, healthcare or food service.
• Experience leading and motivating a team.
• Excellent communication and organisational skills.
• A positive, hands‑on approach with a passion for customer service.
• Good understanding of food safety and hygiene.

Healthcare or hospital catering experience and a Food Safety Level 2 qualification would be an advantage.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.