Ward Administrator/Clerk

Cygnet Hospital Taunton; Taunton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Employee discount

Job summary

Cygnet Hospital Taunton is seeking a vigilant Ward Administration Assistant to support inpatient services. You will handle admissions paperwork, maintain the patient database, and assist with data collection for corporate reporting.

The role requires accurate data entry, confidential handling of records, and reliable communication with wards and external contacts. You will work 36 hours per week in a fast-paced hospital environment, providing cover in reception and supporting the Administration

Qualifications

• 2 years experience in administration in a fast-paced environment.
• Experience with medical records confidentiality and data handling is desirable.
• Good communication skills and ability to work under pressure while ensuring accuracy.

Responsibilities

• Assist wards with administration and paperwork (Admission forms, filings).
• Maintain patient records and ensure data is up to date in the database.
• Support ward KPIs monitoring and prepare required data extractions.
• Attend meetings and take minutes as requested.
• Provide cover in reception and help with switchboard duties as needed.
• Ensure confidentiality and security of patient information at all times.

Skills

Data entry & analysis

Excel

Word & PowerPoint

Typing

Minute taking

Communication

Confidentiality

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. ,

• Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).
• Helping to ensure the wards are compliant with various clinical dashboards.
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).
• Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.
• Maintain and update ward displays and information points to ensure these remain current and relevant
• Liaise with external agencies, referrers, relatives and other professionals as required.
• Attend and take minutes at meetings as requested.
• Record all enquiries using appropriate documentation and ensure action is taken where necessary.
• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Provide cover and support to the Administration Department as requested.
• Ensure confidentiality and security of patient related data at all times.
  Experienced in administration in a fast-paced environment (2 years experience)
• Proficient in typing and minute taking.
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality
  Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.

Your Day-to-Day... Salary: £28,050 per annum You'll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry. ,

Why Cygnet? We'll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• "Cycle to work" scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.