Ward Clerk

Cygnet Group; Oldbury; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free Meal on Shift

Job summary

Cygnet Group is seeking a friendly Ward Clerk for Cygnet Hospital Oldbury to support ward administration and ensure accurate record-keeping. The role involves coordinating information flow, minutes, and diary management in a fast-paced hospital setting.

You will work 40 hours per week, Monday to Friday, 08:00 to 16:00, at Cygnet Hospital Oldbury. DBS check clearance is required for successful applicants.

Qualifications

• Experience in administration in a fast-paced hospital environment.
• Attention to patient confidentiality and data privacy.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Support clinical staff with ward administration tasks.
• Ensure accurate recording and timely distribution of information.
• File all patient case notes and conduct regular audits.
• Complete ward filing per Cygnet policies.
• Answer calls, cover reception and other admin tasks.
• Submit reports promptly and coordinate with medical secretaries.
• Distribute ward round and discharge summaries to external professionals.
• Provide coverage during colleagues' leave periods.
• Manage the ward diary for scheduling.
• Attend meetings and ward rounds, take minutes and circulate.

Skills

Ward administration

Data entry

Microsoft Excel

Microsoft Word

Communication

Interpersonal skills

Problem solving

Confidentiality

Minutes taking

Tools

PowerPoint

Microsoft Systems

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygent Hospital Oldbury.

You’ll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygnet Hospital Oldbury, helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

We're focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Your Day-to-Day:

• Support clinical staff with ward administration tasks

• Ensure accurate recording and timely distribution of information

• File all patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete

• Complete all ward filing in accordance with Cygnet policies

• Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

• Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

• Distribute ward round and discharge summaries to external professionals

• Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

• Manage the ward diary to ensure proper scheduling and planning

• Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

• Experienced in administration in a fast-paced hospital environment

• Organised, diligent and can strictly adhere to processes & procedures

• Knowledgeable of mental health & patient confidentiality issues

• Skilled at inputting, pulling & analysing data using Microsoft Excel

• Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

• An excellent verbal & written communicator with strong interpersonal skills

• Able to swiftly solve problems & work under pressure without compromising quality

• Minutes taking skills

• Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? We'll offer you:

• Salary: £28,050 Per Year

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Pension scheme

• Employee discount savings & NHS Discounts

• Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.