Ward Administration Support Officer

NHS National Services Scotland; East Kilbride; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension

Incremental salary progression

Paid sick leave

Job summary

NHS Lanarkshire is seeking an administrative/clerical professional to support a receiving unit, ensuring smooth ward operations and allowing clinical staff to focus on patient care. The role involves preparing ward management documentation, clerical tasks, payroll checks, annual leave and sickness monitoring, and accurate data entry.

You'll use MS Office, PiMS, and clinical information systems, maintain patient casenotes, and input admissions and discharges to generate reliable statistics.

Qualifications

• Desirable minimum 2 years in administrative/clerical role.
• Proficient IT skills including MS Office.
• Excellent organisational abilities and the ability to work on own initiative.
• Excellent communication skills.

Responsibilities

• Provide administrative/clerical support to Ward Managers for ward management and related documentation.
• Efficient use of PCs and software (Microsoft Office, PiMS) to produce high-quality work and ensure accurate information is available.
• Maintain patient casenotes and file reports/communication for planned patient treatment and care.
• Input admissions/discharges into PMS and collate statistics for ward operations.

Skills

IT literacy

Organisation

Communication

Tools

Microsoft Office

PiMS

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The provision of efficient and effective administrative/clerical support to a receiving unit to ensure the smooth running of the department and to release Clinical staff to perform Clinical duties.

In this key role, you will:

• To provide administrative and clerical support to Ward Managers in the preparation of documentation for ward management, to facilitate the smooth running of the ward and to ensure that required standards are met (e.g. pay roll, monitoring annual leave, sickness, audits, etc).
• The efficient and effective use of the PC and relevant software packages to produce work to a high standard and to ensure that accurate information is available at all times (e.g. Microsoft Office Packages, PiMS etc).
• The timeous maintenance of patient casenotes including the filing of all reports and correspondence to ensure accurate information is readily accessible in relation to planned patient treatment and care.
• Daily input to the clinical information systems (PMS) in respect of all admission/discharges to assist in the smooth, efficient running of the ward and accurate collation of required statistical information.

What You'll Bring:

• Desirable to have a minimum of 2 years experience in an administrative/clerical role.
• Proficient IT Skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritise and work on own initiative.
• Excellent communication skills.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.