Ward Administration & Patient Care Coordinator

Epsom and St Helier University Hospitals; St Helier; On-site; GBP 21,000 - 27,000; Full time

Job summary

Epsom and St Helier University Hospitals is seeking a Ward Clerk to provide high quality administrative and clerical support to medical and midwifery staff at ward level. You will act as the main contact for patient pathway administration, ensuring records from admission to treatment and discharge are accurately maintained and resources are used efficiently.

You will work as part of a multidisciplinary team, handling reception duties, patient queries, and communications with relatives and carers

Responsibilities

• Admit patients efficiently as part of a clinical team.
• Provide general reception duties and courteous service to patients and visitors.
• Accurately record patient activity on iClip and Badgernet and update ward diaries.
• Facilitate discharge processes and liaise with relatives and other agencies.
• Order stationery and equipment with valid NHS credentials.
• Contribute to quality and cost improvement projects to enhance services.
• Answer telephone enquiries promptly and relay messages politely.
• Undertake additional administrative tasks as required.
• Ensure ward security by monitoring visitors and maintaining safety.

Job description

Epsom and St Helier University Hospitals is seeking a Ward Clerk to provide high quality administrative and clerical support to medical and midwifery staff at ward level. You will act as the main contact for patient pathway administration, ensuring records from admission to treatment and discharge are accurately maintained and resources are used efficiently.

You will work as part of a multidisciplinary team, handling reception duties, patient queries, and communications with relatives and carers