Waking Nights Support Worker

Peabody; Dacorum; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Annual leave 25 days

Flexible benefits

Pension 10%

Life assurance 4x

Training & apprenticeships

Volunteering days

Family-friendly policies

Job summary

Peabody is seeking a dedicated Waking Nights Support Worker to support young people aged 16-25 with high support needs during overnight hours at Berkhamsted. You will help create a safe, secure, and supportive environment and assist residents towards independence.

Key duties include safeguarding, emotional support, and accurate record-keeping while coordinating with day staff. This is a night-shift role requiring resilience and professional boundaries.

Qualifications

• Experience with vulnerable young people aged 16–25.
• Experience supporting individuals with complex needs.
• Ability to manage challenging behaviour while maintaining boundaries.
• Strong safeguarding and trauma-informed practices.
• Good IT and case management skills.
• Strong report writing and organisation.

Responsibilities

• Ensure safety and security of residents overnight.
• Conduct regular building and welfare checks.
• Respond to emergencies and incidents.
• Address tenancy issues, noise, and anti-social behaviour.
• Provide emotional support and guidance to residents.
• Build relationships and encourage engagement.
• Support and de-escalate challenging situations.
• Complete accurate records, reports, and handovers.
• Promote independence and safeguarding outcomes.

Skills

Working with vulnerable young people

Trauma-informed approach

Safeguarding

Report writing

IT skills

Organisational skills

Time management

Job description

Waking Nights Support Worker

Berkhamsted Full Time 40 Hours Per Week Waking Nights

Please note: Peabody is not a licensed UK sponsor and cannot offer visa sponsorship for this role.

Make a Difference When It Matters Most

Peabody is looking for a dedicated Waking Nights Support Worker to support young people aged 16-25 with high support needs during overnight hours. You'll play a vital role in maintaining a safe, secure, and supportive environment while helping young people progress towards independence.

This is a rewarding opportunity to support vulnerable young people, providing reassurance, practical support, and safeguarding throughout the night.

Key Responsibilities

• Ensure the safety, wellbeing, and security of residents and the service overnight.
• Conduct regular building and welfare checks.
• Respond appropriately to emergencies and incidents.
• Address tenancy-related issues, including noise and anti-social behaviour.
• Provide emotional support and guidance to residents.
• Build positive relationships and encourage engagement within the service.
• Support and de-escalate challenging situations when required.
• Complete accurate records, reports, and handovers for day staff.
• Promote independence, safeguarding, and positive outcomes for young people.

About You

• Experience working with vulnerable young people aged 16-25 within social housing, education, supported housing, or the charity sector.
• Experience supporting individuals with complex needs, including homelessness, mental health challenges, high-risk behaviours, or high vulnerability.
• Ability to manage challenging behaviour while maintaining professional boundaries and positive engagement.
• Strong understanding of safeguarding and trauma-informed approaches.
• Good IT skills and experience managing complex casework.
• Strong report writing, organisational, and time management skills.

Benefits

• 25 days annual leave.
• Flexible benefits including healthcare, dental and retail discounts.
• Up to 10% pension contribution.
• 4x Life Assurance.
• Funded training and apprenticeship opportunities.
• Two paid volunteering days per year.
• Family-friendly policies and supportive team culture.

Important Information

• Applications will be reviewed as they are received, so early application is encouraged.
• Selection process includes an in-person assessment centre with group and individual exercises.
• Assessment centre date: Thursday 3 September 2026.
• Location: Berkhamsted.
• Time: 9:30am to 1:00pm.
• Candidates must be available for the full assessment period.