Waking night Recovery worker - Willow House

recoveryfocus

Chapel Hillock

On-site

GBP 26,000 - 31,000

Full time

3 days ago

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Benefits offered by this job

27 days annual leave

Pension scheme with employer 4.5%

Life assurance

Enhanced sick pay

Birthday leave

Professional qualification support

24/7 online GP access

Employee assistance programme

Recognition awards

Recommend a Friend bonus

Cycle to Work scheme

Discounts and benefits card

Free will writing service

Job summary

Waythrough is seeking a Waking Night Crisis Recovery Worker for Sycamore House in Blackpool. Youll provide night-time support in a safe, calm environment and help individuals through mental health crises while promoting recovery and independence.

Youll work a rota of night shifts, build therapeutic relationships, maintain confidential records, and follow safeguarding procedures, with full training provided.

Qualifications

Experience or training in mental health support is desirable but not essential.
Able to communicate with compassion and respect in sensitive situations.
Willingness to work night shifts and on-rota patterns.

Responsibilities

Provide compassionate night-time support to people in mental health crisis.
Help individuals work towards recovery goals and independence.
Maintain a safe, calm environment and respond to changes in risk.
Keep accurate, confidential case notes and handovers.
Follow safeguarding and service procedures and coordinate with colleagues.

Skills

Strong communication

Active listening

Compassionate approach

Independent working

Record-keeping

Flexibility

Team collaboration

Mental health awareness

Job description

Warking Nights Crisis Recovery Worker - Willow House

Location: Willow House - Chapel Lane, Coppull, PR7 4PN

Working Hours: 37 hours per week - shift patterns 8pm-6pm, 10:30pm-8:30am, 9:45pm-8:15am worked on a rota basis

Contract Type: Permanent

Salary: £25,877.80 - £30,868.31 per annum

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

Make a real difference in your community.

Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing and substance use.

About the Service

Sycamore House is a mental health crisis recovery service in Blackpool, providing a safe, supportive and therapeutic environment for people experiencing a mental health crisis.

The service provides 24-hour support, seven days a week, helping individuals through periods of crisis while supporting their recovery, independence and emotional wellbeing.

As a Waking night crisis recovery worker, you'll provide support throughout the night, helping to maintain a calm and safe environment while responding compassionately to the individual needs of the people using the service.

What You'll Do

Provide compassionate and person-centred support to people experiencing mental health challenges and crisis.
Support individuals to maintain their independence and work towards their personal recovery goals.
Provide practical and emotional support throughout the night, responding appropriately when individuals need additional support.
Help maintain a safe, calm and supportive environment within Sycamore House.
Monitor wellbeing and respond appropriately to changes in risk or individual needs.
Maintain accurate and confidential case notes, records and handovers.
Follow safeguarding, risk management and service procedures.
Work collaboratively with colleagues and other professionals to ensure individuals receive consistent and effective support.

To Succeed in This Role, You'll Need

Strong communication and listening skills with the ability to build positive relationships.
A compassionate, caring and non-judgemental approach.
The ability to respond calmly and appropriately to sensitive or challenging situations.
The confidence to work independently while being part of a wider team.
Good organisation and record-keeping skills.
Flexibility and a commitment to providing high-quality, person-centred support.
Experience of supporting people with mental health challenges or other complex needs would be beneficial, but previous relevant experience is not essential, as training and support will be provided.
An understanding of mental health, including knowledge gained through lived experience, would also be welcomed.

At Waythrough, we believe in providing comprehensive training to ensure that our team members have the skills and knowledge necessary to fulfil their roles. Therefore, tailored in-house training and development will be provided.

What We Offer