Waiting Staff

Marston's PLC; Exeter; Presencial; GBP 11 000 - 17 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Staff discounts

Flexible hours

Apprenticeships

Long service awards

Gym discounts

GP helpline

Pension scheme

Meal deal on shift

High street discounts

Learning & development

Resumo da oferta

Marston's PLC is seeking friendly Waiting teammates to join our pubs. You’ll be the face of our venues, delivering great service and creating memorable moments for guests. This role offers flexible/part-time hours and progression opportunities, with a focus on teamwork and delivering high-quality food and drinks.

Earn up to 12.71 per hour, with 20 hours per week as a starting framework. A supportive environment, staff discounts, and apprenticeship pathways help you grow while enjoying your role

Qualificações

• Experience in delivering friendly customer service in a busy environment.
• Ability to upsell and promote food and drinks to guests.
• Strong team collaboration and willingness to help where needed.

Responsabilidades

• Take orders, serve guests and upsell food and drinks.
• Provide brilliant customer service and create a welcoming atmosphere.
• Support the wider team and assist where needed.
• Develop people, marketing and operational skills while being paid.
• Look for progression opportunities within a long-term career.

Conhecimentos

Customer service

Upselling

Teamwork

Descrição da oferta de emprego

We're on the lookout for new Waiting teammates to join our team! New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best. As part of our Waiting team you'll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

Responsibilities

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long-term career (if that's what you're after)

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Up to £12.71 per hour

20hrs per week

Reliable hours contract and flexible/part-time hours

Progression opportunities

Privilege card discount

What you get from us

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits

Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.

Accommodation The majority of our pub General Manager roles include optional on-site accommodation.

Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.

Competitive salaries Opportunity to earn a great wage whilst having fun at work.

Long service We reward loyalty with awards for key anniversary milestones.

Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.

Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.

Private healthcare Some of our roles offer access to a private healthcare scheme.

High street discount An exciting range of high street, online discounts and cash back offers are available for all.

Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays.

Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.