Waiting Staff

Cairndale Hotel; Dumfries; On-site; GBP 20,000 - 25,000; Full time

Job summary

Cairndale Hotel in Dumfries is seeking Waiting Staff to uphold exceptional standards of service in The Oak Restaurant. You will warmly greet guests, take orders, and ensure a high standard of presentation in food and beverages.

The ideal candidate has experience in hospitality, excellent communication skills, and the ability to multitask during busy periods. Flexibility to work evenings and weekends is essential. Join our team to provide unforgettable service and create memorable guest experiences.

Qualifications

• Previous experience in a restaurant or hospitality environment preferred.
• Flexibility to work evenings, weekends, and holidays is essential.

Responsibilities

• Greet guests and escort them to their tables.
• Serve food and beverages promptly and accurately.
• Maintain cleanliness and organisation in the dining area.

Skills

Excellent communication skills

Customer service skills

Multitasking ability

Positive attitude

Job description

Join our team Our Waiting Staff are essential to maintaining the exceptional standards of our brand. They provide personalized attention, attend to guest needs, and ensure a seamless experience that exceeds expectations.

Position Type Full-time & Part-time

Hotel Area The Oak Restaurant

Salary Dependant on age and experience

Location Dumfries, South West Scotland

About The Cairndale & Spa The Cairndale Hotel & Spa is one of the largest family-owned hotels in Dumfries and Galloway, proudly operated by the Wallace family for over 40 years.

With 86 uniquely designed bedrooms and suites, we welcome a diverse range of guests, including solo travelers, golfers, families and outdoor enthusiasts. As an ideal base for exploring the beauty of Dumfries and Galloway The Cairndale offers comfort, convenience, and warm hospitality.

Renowned for hosting large events, we cater to weddings, birthday celebrations and conferences with exceptional banqueting facilities, including a grand ballroom that accommodates up to 350 guests.

Conveniently located in the heart of Dumfries, we are just a five-minute walk from the train station and a key stop on several bus routes, making us easily accessible for all visitors.

Role Responsibilities

• Greet guests warmly upon arrival and escort them to their tables
• Present menus, take orders, and provide recommendations to guests
• Serve food and beverages promptly and accurately, ensuring a high standard of presentation
• Anticipate guests' needs and respond to requests in a timely and courteous manner
• Maintain cleanliness and organisation in the dining area, including table setup and clearing
• Collaborate with kitchen and bar staff to ensure seamless service
• Process payments and handle cash transactions accurately
• Uphold the highest standards of professionalism and hospitality at all times

Candidate Profile

• Previous experience in a restaurant or hospitality environment preferred
• Excellent communication and customer service skills
• Ability to multitask and work effectively in a fast-paced environment
• A positive attitude and willingness to learn
• Flexibility to work evenings, weekends, and holidays is essential

If you are passionate about creating unforgettable and exceptional treatment and service and have the qualifications outlined above, we would love to hear from you.

To apply, please submit your CV and a cover letter explaining your relevant experience and why you are the ideal candidate for this position.

Please note: Only shortlisted candidates will be contacted for an interview.