Spa Therapist

Cairndale Hotel; Dumfries; Remote; GBP 18,000 - 23,000; Full time

Job summary

The Cairndale Hotel & Spa in Dumfries, Scotland is seeking a dedicated Spa Therapist to join our team. You will deliver a full range of spa treatments, provide exceptional guest care, and promote retail products.

The role offers both full-time and part-time hours, with a focus on delivering high standards, working closely with the Spa Manager, and opportunities to develop qualifications and skills. You will maintain the spa areas and provide a luxurious guest experience throughout their stay.

Qualifications

• HND/SVQ Level 3 Beauty Therapy is essential.
• Strong English communication skills, both written and oral.
• Yes mentality with a can-do attitude and passion for first-class service.
• Previous spa or hospitality experience desirable but not essential.
• Able to work within a team and eligible to work in the UK.

Responsibilities

• Perform all professional spa treatments including massages, facials and body treatments.
• Provide the highest level of customer service, interact, build trust and recommend bespoke treatments.
• Stay up to date with latest trends and be prepared to gain further qualifications.
• Carry out spa duties and general cleaning tasks to enhance guest experience.
• Maintain spa therapy rooms to the highest standards and adhere to hygiene and safety regulations.
• Interact with guests warmly, exceed expectations and contribute to a luxurious stay.

Skills

Strong English communication

Customer service

Teamwork

Education

HND/SVQ Level 3 Beauty Therapy

Job description

Join our team
We're seeking a dedicated Spa Therapist to join our team. In this role, you'll deliver exceptional spa treatments, exceed guest expectations, and promote retail products. Responsibilities include performing trained treatments, following daily agendas, and fulfilling tasks as directed by the Spa Manager. Strong attention to detail, the ability to work independently and collaboratively, and a proactive "can-do" attitude are essential for success in this position.

Position Type
Full-time & Part-time

Location
Dumfries, South West Scotland

About The Cairndale
The Cairndale Hotel & Spa, a prominent family-owned establishment in Dumfries and Galloway. With 86 unique rooms, we cater to diverse guests, from solo travellers to families and outdoor enthusiasts serving as an ideal base for exploring Dumfries and Galloway.

Renowned for hosting large events like weddings and conferences, the hotel features banqueting facilities, including a grand ballroom for up to 350 guests.

The Cairndale Hotel Spa will be a premier destination in the south of Scotland, offering treatments, spa days, and wellness retreats in the heart of Dumfries.

Here’s a bit more detail on what we see you doing in this role:

• Performing all professional spa treatments and our full range of treatments offer, including massages, facials and body treatments
• Providing the highest level of customer service, interacting, building trust and recommending bespoke treatments to our guests at the start and throughout their time with you, providing a warm, professional and efficient guest experience
• Staying up to date with latest trends and best practices, and be prepared to gain further qualifications in line with business demands and personal development
• Carrying out Spa duties and general cleaning tasks enhancing guest experience within each therapy room and spa facility
• Managing, organising and keeping our Spa therapy rooms maintained to the highest of standards and always well stocked, adhering to all hygiene standards and health and safety regulations
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us luxurious in every way

The kind of person we’re looking for:

• HND/SVQ Level 3 Beauty Therapy essential
• Must have strong English communications skills both written and oral
• Have a yes mentality and a can do attitude and passion to give first class service
• Enthusiastic and committed to delivering exceptional guest service.
• Previous experience of a role within a similar environment desired but not essential
• Able to work within a team.
• Must be eligible to work in the UK.

If you are passionate about creating and unforgettable and exceptional treatment and service and have the qualifications outlined above, we would love to hear from you.

OFFERS & EVENTS

Looking to make your break extra special? We have a host of events, special packages and entertainment nights to make your stay even more memorable.