Waiting List Coordinator | Sherwood Forest Hospitals NHS Foundation Trust

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading NHS Trust in England is looking for a highly motivated Waiting List Coordinator to join their team. This role is crucial for ensuring the smooth management of waiting lists while supporting patients and clinical staff. The ideal candidate will demonstrate exceptional organisational skills and contribute to the Trust’s goals of providing high-quality care. This position provides an opportunity to make a significant impact on patient care with a trusted healthcare provider.

Responsibilities

• Maintain a high standard of service delivery in the Waiting List and Reception areas.
• Liaise with various departments to ensure patient appointments are scheduled in accordance with agreed protocols.
• Support clinical teams to meet waiting list targets and optimise theatre utilisation.
• Ensure patients receive appropriate transport arrangements and that follow-up appointments are made efficiently.
• Work closely with the Patient Pathway Coordinators, Appointments Office and medical staff to ensure a seamless patient experience.

Job description

Overview

We are seeking a highly motivated and dedicated Waiting List Coordinator to join our team. This is a key role within the Trust that requires exceptional organisational skills and attention to detail. The successful candidate will ensure the smooth and efficient management of waiting lists, supporting patients, clinical staff and the Trust in meeting its operational and clinical goals. Your contributions will directly impact the Trust’s ability to provide timely and high-quality care to patients.

Responsibilities

• Maintain a high standard of service delivery in the Waiting List and Reception areas.
• Liaise with various departments to ensure patient appointments are scheduled in accordance with agreed protocols.
• Support clinical teams to meet waiting list targets and optimise theatre utilisation.
• Ensure patients receive appropriate transport arrangements and that follow-up appointments are made efficiently.
• Work closely with the Patient Pathway Coordinators, Appointments Office and medical staff to ensure a seamless patient experience.

About the role

To see the full detailed job description and main responsibilities of the job please refer the job description attached.

About the Trust

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

Awards and recognition

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Sponsorship

Not all of our roles are eligible for sponsorship. To find out which roles are eligible for sponsorship please refer to the shortage occupation list. Skilled Worker visa: eligible healthcare and education jobs - GOV.UK. Home Office guidance has changed as of 9 April; anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Closing date

This advert closes on Wednesday 17 Dec 2025.