Waiting List Coordinator Assistant

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 23,000 - 27,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking an administrative post to assist the Waiting List Coordinator with day-to-day management of inpatient waiting lists and theatre lists. You will interact with patients and staff, input data promptly, and coordinate across Trust systems to maintain accurate lists.

The role requires strong communication, keyboard skills, and the ability to work independently within the Waiting List team. Travel between sites may be required.

Qualifications

• Strong verbal and written communication skills for contact with patients and staff.
• Accurate data input and attention to detail in busy hospital administration.
• Ability to manage high volume phone calls and emails professionally.

Responsibilities

• Assist Waiting List Coordinator with daily tasks and list maintenance.
• Use ICE to review ETCI requests and create waiting list entries in PAS.
• Enter procedure codes and essential comments for patient management.
• Maintain accurate theatre and waiting lists across trackers and lists.
• Inform patients of admission dates and fasting instructions as required.
• Coordinate with staff and departments to optimise scheduling and cancellations.

Skills

Communication skills

Data entry

Telephone handling

Tools

ICE system

Trust PAS system

ATOM times

Job description

Bedfordshire Hospitals NHS Foundation Trust is seeking an administrative post to assist the Waiting List Coordinator with day-to-day management of inpatient waiting lists and theatre lists. You will interact with patients and staff, input data promptly, and coordinate across Trust systems to maintain accurate lists.

The role requires strong communication, keyboard skills, and the ability to work independently within the Waiting List team. Travel between sites may be required.