Waiter/ Waitress, Malmaison

Frasers Hospitality; Dundee; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company where you can thrive in a vibrant restaurant environment. As a Waiter/Waitress, you will play a crucial role in delivering exceptional guest experiences while enjoying a range of perks and benefits. With opportunities for career training and development, this role is perfect for those passionate about hospitality. Enjoy flexibility in your shifts and the chance to work with a team that values your contributions. Be part of a brand that creates unforgettable memories for its guests and offers a supportive environment for your growth.

Benefits

Discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Passion for great customer service and willingness to learn new skills.
• Experience isn't essential but valued.

Responsibilities

• Control the flow of service and ensure a smooth dining experience.
• Communicate effectively with kitchen and management.

Skills

Customer Service

Communication

Teamwork

Flexibility

Education

High School Diploma

Apprenticeship in Hospitality

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours

Type of contract

Location

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

In this role, you will be the face of the restaurant, helping to control the flow of service, communicating with the Kitchen and restaurant management to ensure a smooth and enjoyable dining experience for our guests.

We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days. This offers great flexibility. While we are busier during evenings and weekends, shift patterns and contracted hours can be discussed at interview.

If you are interested in career training, we offer nationally recognized apprenticeships alongside our detailed brand training. We aim to help you become 'The Difference' in providing exceptional guest experiences.

Experience isn't essential, but a passion for great customer service and a willingness to learn new skills are crucial.

Do you want to be part of something different, working with the best food, drinks, and a brand you can be proud of? We create memories that our guests never forget. This could be your next step into a Food & Beverage Management role. We actively encourage internal development and progression.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes supporting your career development.
• High Street Discounts on various shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from £5/month.
• Referral schemes paying up to £1500 for referring friends.
• A decent uniform that looks professional.
• Wellness & Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Wagestream – instant access to your earned wages, tracking your wages in real time, and managing your money better.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity, helping people with neurological conditions.
• Employee Assistance Programme – free, confidential advice available 24/7.

Our Sustainability Goals

• 100% of our electricity is from renewable sources, mainly Wind Farms in the UK.
• Recycling at least 70% of hotel waste, championed by our Sustainability Council.
• Transition to chemical-free cleaning systems and eco-friendly kitchen products.
• Volunteer two days per year for sustainable charities, paid in full.

If you're interested, Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.