Waiter / Waitress (m/f/d)

Accor Hotels; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and innovative hospitality team in Berlin as a Waiter/Waitress! This role offers the chance to create memorable experiences for guests while working in a stylish environment. You'll be the face of the restaurant, ensuring guests enjoy their time from arrival to departure. With opportunities for personal development and a supportive team atmosphere, this position is perfect for those who thrive in dynamic settings and value authenticity. Enjoy perks like free meals, discounts across brands, and the chance to be part of a growing international group.

Benefits

24 holidays plus bank holidays

Free on-shift meals

Discounts across the Ennismore family of brands

Opportunities for career progression

Regular team events

Free stay at The Hoxton and a meal for two upon starting

Extra time off for volunteering

Participation in diversity and inclusion initiatives

Qualifications

• Fluency in English and good German skills; additional languages are a plus.
• Excellent relationship-building skills and a positive attitude.

Responsibilities

• Serve guests and ensure they have a memorable experience.
• Collaborate with the team to keep operations smooth and organized.

Skills

Hospitality

Customer Service

Teamwork

Flexibility

Communication

Job description

Company Description

The Hoxton, Charlottenburg (Berlin) – Waiter/Waitress (m/f/d)

2023 sees The Hoxton expand in Europe! We’re opening in some of our favorite cities, starting with our first hotel in Germany, located in Berlin—a city known for its culture and creativity. We are now looking for a Waiter/Waitress to join our team in the House of Tandoor and/or Lobby.

Our Berlin hotel features 234 rooms of various sizes, a ground floor restaurant and bar, coffee bar, streetside terrace, and The Apartment—our unique meetings and events space. Our restaurant combines North Indian communal dining with European cuisine, featuring tandoor ovens, Indian spices, marinades, prime cuts of meat, and a lively atmosphere.

Reporting to our Floor Manager, your responsibility will be to serve guests and ensure they have a memorable experience.

More about us...

The Hoxton is a series of open-house hotels in beloved neighborhoods. Since opening our first hotel in Shoreditch, we’ve aimed to offer more than just a place to sleep—providing stylish, affordable spaces where guests can mingle with locals and immerse themselves in the neighborhood’s vibrant atmosphere.

Job Description

What you’ll do…

• You are the face of our guests’ experience and bring your unique flavor to the table.
• Ensure guests have a great time from arrival to departure.
• Collaborate with the team to keep operations smooth and organized.

Qualifications

What we're looking for...

• Flexibility to work rotating shifts, including weekends.
• A passion for hospitality and creating memorable experiences for guests and colleagues.
• Fluent in English; good German skills are required; additional languages are a plus.
• A positive attitude and the ability to leave guests with a lasting impression.
• Excellent relationship-building skills.
• Authenticity and individuality; no need for corporate clones.
• Team player willing to contribute and get things done.
• Open to trying new things and having fun at work.
• A sense of humor and the ability to share a laugh, even in challenging situations.
• Desire to support a team that values hard work, support, and fun.

Additional Information

What’s in it for you…

• Opportunity to introduce an exciting new hospitality concept in Berlin and Germany, as part of a growing international group.
• 24 holidays plus bank holidays and extra time off for volunteering.
• Opportunities for development and recognition for living our values.
• The chance to challenge norms and work in a creative, rewarding environment.
• Becoming part of a passionate team dedicated to great hospitality and brand building.
• Free stay at The Hoxton and a meal for two upon starting.
• Free on-shift meals (Pluxee Benefit Card and Vouchers).
• Discounts across the Ennismore family of brands.
• Opportunities for career progression and role diversification within a global network.
• Regular team events, including drinks and bi-annual parties.
• Participation in diversity and inclusion initiatives and events.