Restaurant Supervisor

Searcys; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

50% discount across Searcys venues

Searcys pension scheme

Up to 35 days annual leave

Cycle to work scheme

Volunteer day

Birthday off

Job summary

Searcys are looking for a Restaurant Supervisor to join the team at the National Portrait Gallery in London. You will play a vital role in supporting day-to-day operations, uphold guest service standards, and lead a passionate FOH team. Working with the Restaurant Manager, you’ll drive operational excellence, staff development, and a world-class dining experience.

Availability to work evenings, weekends and holidays is required. Salary is £18.20 per hour, 45 hours per week.

Qualifications

• 3+ years of leadership experience in upscale or fine dining.
• Strong hospitality standards and guest relations.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Lead and inspire FOH staff to deliver attentive, polished service.
• Oversee daily operations including service flow and reservations.
• Support training and development of team members.
• Maintain cleanliness, safety and compliance.
• Assist with inventory and cost management.
• Address guest feedback professionally and urgently.
• Uphold brand values and foster a positive team culture.

Skills

Leadership

Staff Development

Guest Service

Organisational Skills

Job description

Full-time Front of House 45 Hours per week

Searcys are looking for aRestaurant Supervisor to join the team at the National Portrait Gallery.

As a Restaurant Supervisor, you will play a vital role in supporting day-to-day operations, upholding the highest standards of guest service, and leading a passionate team. Working closely with the Restaurant Manager, you’ll help drive operational excellence, staff development, and a world-class dining experience.

Searcys were very fortunate to have opened the extraordinary Portrait Restaurant based in London's iconic National Portrait Gallery in collaboration with Michelin starred chef Richard Corrigan. Shortly after opening we have been recognised in the industry for delivering world class food and drink and are now one of the top restaurants to visit in London.

As aRestaurant Supervisor you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Cycle to work scheme
• A day off to volunteer / give back to the charity of your choice
• Employee assistance programme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Salary: £18.20 per hour

Sunday to Tuesday daytime only Wednesday to Saturday lunch and dinner service.

Key Responsibilities

• Lead and inspire FOH staff to consistently deliver attentive, polished service
• Ensure smooth daily operations including service flow, reservations, and guest satisfaction
• Support training, and ongoing development of team members
• Maintain high standards of cleanliness, safety, and compliance
• Assist with inventory control, cost management
• Monitor and address guest feedback with professionalism and urgency
• Uphold brand values and culture while fostering a positive team environment
• 3+ years of experience in a leadership role within an upscale or fine dining environment
• Deep understanding of hospitality standards, service etiquette, and guest relations
• Strong leadership, communication, and organisational skills
• Professional appearance and demeanor; calm under pressure
• Availability to work evenings, weekends, and holidays as required

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website atwww.searcys.co.uk