Waiter / Waitress

Audley Villages; Darley Dale; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Work life balance

Company pension with 5% company contrb

28 days holiday including bank hols

50% discount on food and drinks

Staff guest suites nationwide

Job summary

Audley Villages is seeking a Waiter/Waitress to deliver high‑quality service across our restaurant and bistro within a luxury retirement village in the UK. You will warmly welcome guests, take orders, serve meals and beverages, and contribute to a memorable dining experience for both resident owners and external visitors.

You’ll be involved in reservations, menu guidance, afternoon tea service, and assistance with events while maintaining impeccable cleanliness and a smart appearance.

Qualifications

• Previous experience in hospitality and handling cash.
• A ‘can do’ attitude and an organised approach that ensures things get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, as well as smartly turned out.

Responsibilities

• Take reservations and seat guests, advising on the menu.
• Serve afternoon tea and promote the village, spa, and restaurants.
• Deliver exceptional service to Audley Owners and external guests.
• Support guest suites, answer owners’ enquiries, and assist with event setup.
• Monitor stock levels and keep areas scrupulously clean.
• Provide proactive, friendly service to all visitors.

Skills

Hospitality experience

Cash handling

Communication skills

Organised approach

Customer service

Flexible shifts

Smart appearance

Job description

The Role

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

The Role

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

As our Waiter / Waitress you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.

Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.

The Ideal Candidate

• Previous experience in hospitality and handling cash (preferably).
• Taking pride in everything you do is an essential quality for this role.
• A ‘can do’ attitude and an organised approach that ensures things get done.
• Excellent communication skills.
• Self-motivated and driven by standards and sales opportunities.
• Eager to learn and develop.
• Hands on and flexible approach to daily duties and shift patterns.
• Warm, professional and empathetic, as well as smartly turned out.

In Return You Will Receive

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide