Food and Beverage Supervisor

Audley Wycliffe Park; Horsleys Green; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Work life balance

Pension 5% match

28 days holiday

50% food & drinks discount

Staff guest suites

Learning & development

Employee discount portal

Healthcare cash plan

Job summary

Audley Wycliffe Park in the Audley Retirement village is seeking a Restaurant Supervisor to lead a team, ensure exceptional service for residents and external guests, and uphold safety and hygiene standards across the dining spaces.

The role requires capable leadership, impeccable guest care, and the flexibility to deputise during staff shortages, with clear emphasis on COSHH and safeguarding responsibilities. Audley offers extensive development and staff benefits.

Qualifications

• Knowledge of COSHH, Fire safety and health-and-safety compliance.
• Safeguarding of residents and customers.
• Maintain high standards of dress, appearance and hygiene.
• Ability to deputise across roles during shortages.

Responsibilities

• Supervise restaurant team to deliver high-quality service for Audley Owners and external customers.
• Ensure compliance with safety and hygiene standards across all dining areas.
• Handle guest complaints with warmth and empathy.
• Step in to cover shifts as needed.

Job description

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.

You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.

You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.

In Return You Will Receive:

Work life balance

Company pension scheme, with a 5% company contribution

28 days holiday (inclusive bank holidays)

50% discount on food and drinks at all of our restaurants nationwide

Guest suites at staff rates at all of our luxury villages nationwide

Excellent learning and development opportunities

Free membership to our employee discount portal with access to discounts at all major retailers.

Free membership to our Healthcare Cash Plan Scheme