Sunroom Attendant

Heckfield Place; Hook; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

Vitality healthcare cover

Employee assistance programme

Life assurance scheme (from day one, 2

Life assurance scheme (from day one, 2

Job summary

Heckfield Place is seeking a Sunroom Attendant to join our Food & Beverage Team in the Sun Room within The Bothy. The role focuses on delivering attentive and confident service, preparing the sun room for service, and serving a range of foods and beverages in line with brand standards.

Key duties include maintaining knowledge of the menu and allergens, ensuring cleanliness and stock readiness, and supporting hotel operations as required.

Qualifications

• Experience in front-of-house service.
• Excellent knowledge of menu and allergens.

Responsibilities

• Deliver attentive, knowledgeable and confident food and beverage service throughout the guest journey.
• Prepare the Sun Room for service, including mise en place, presentation, cleanliness and stock readiness.
• Prepare and serve food, beverages, teas, coffees and juices in line with brand, quality and food safety standards.
• Maintain excellent menu, product and allergen knowledge to confidently support guests.
• Ensure accurate, timely service while maintaining high standards of cleanliness and organisation.
• Respond professionally to guest feedback and support wider Bothy and hotel operations as required.

Skills

Guest service

Food & beverage knowledge

Allergen knowledge

Teamwork

Job description

Heckfield Place is a beautifully restored hotel set within 400 acres of Hampshire countryside, just outside London.The Sun Room sits within The Bothy, our spa and wellbeing space, offering guests a relaxed dining experience that complements their wellbeing journey. Working closely with the Bothy and Food & Beverage teams, the Sunroom Attendantplays an important role in creating a calm, welcoming and memorable experience that reflects the values and standards of Heckfield Place.

Front of House is currently looking for Sunroom Attendantto join our Food & BeverageTeam.

Position responsibilities include but aren't limited to:

• Deliver attentive, knowledgeable and confident food and beverage service throughout the guest journey.
• Prepare the Sun Room for service, including mise en place, presentation, cleanliness and stock readiness.
• Prepare and serve food, beverages, teas, coffees and juices in line with brand, quality and food safety standards.
• Maintain excellent menu, product and allergen knowledge to confidently support guests.
• Ensure accurate, timely service while maintaining high standards of cleanliness and organisation.
• Respond professionally to guest feedback and support wider Bothy and hotel operations as required.

Benefits:

• Basic salary of £14059.50 PA
• Tronc(Allocation for 2025was £7800+ per annum / per person based on full time hours)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2x your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• Daily briefings with the team, including food tasting - opportunities to work with the Home Farm
• 50% discount on Wildsmith Skin products
• Heckfield Plus - online discounts
• New baby gift
• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company.