Waiter/ess – The Nine Elms

Park Hyatt; Greater London; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12 complimentary nights a year across–

Discounted hotel stays for you and a+

Descripción de la vacante

Park Hyatt London River Thames is seeking a Waiter/ess to deliver exceptional dining experiences with prompt and professional attention in our luxury hotel on the River Thames.

You will welcome guests, stay knowledgeable about the menu, communicate promotions, and follow SOPs to maintain high service standards. Previous luxury hospitality experience is desirable; allergen awareness a plus.

Formación

• Experience in luxury hospitality is desirable.
• Knowledge of food allergens is a plus.
• Strong communication and guest service skills.

Responsabilidades

• Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
• Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
• Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
• Follow departmental standard operating procedures to maintain high service standards.

Descripción del empleo

Organization- Park Hyatt London River Thames

Summary

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Waiter/ess – The Nine Elms role

• Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
• Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
• Stay knowledgeable about all menu items, including daily specials and promotions, to communicate effectively with guests.
• Follow departmental standard operating procedures to maintain high service standards.

About You

Previous experience in the same or a similar role within a luxury hospitality environment would be desirable. Knowledge of food allergens and allergen awareness would also be an advantage.

Benefits of the Waiter/ess role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.