Waiter/ess - Bar Lounge

Hyatt Hotels Corporation; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

12 complimentary nights a year

Discounted Hyatt stays

Uniform provided and laundered

Free meals on duty

Health Plan

Headspace membership

50% discount on F&B for Hyatt guests

Learning and development opportunities

Job summary

Park Hyatt London River Thames is seeking a Waiter/ess – Bar Lounge to deliver warm hospitality to bar guests, ensuring memorable experiences and professional service.

You will learn menus, communicate with colleagues, maintain SOPs, and uphold food safety and health standards. Previous luxury-hospitality experience is preferred, and Hyatt colleagues enjoy benefits including discounted stays and health plans.

Qualifications

• Previous experience in luxury environment.
• Strong hospitality and customer service skills.
• Knowledge of food safety and health regulations.

Responsibilities

• Welcome guests and greet bar guests to create a hospitable atmosphere.
• Deliver prompt and professional service.
• Familiarise yourself with bar menus and promotions; communicate with team.
• Adhere to SOPs to uphold service levels.
• Ensure compliance with food safety and health regulations.

Skills

Hospitality experience

Customer service

Food safety

Communication

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Waiter/ess – Bar Lounge role

• Welcome and greet all bar guests warmly to ensure a hospitable atmosphere.
• Craft memorable experiences for guests while delivering prompt and professional service.
• Familiarise yourself with all bar menus and special offers, maintaining efficient communication.
• Adhere to departmental standard operating procedures to uphold service levels
• Ensure compliance with food safety and health and safety regulations.

About you

Previous experience working in the same or similar role in a luxury environment is desired.

Benefits of the Waiter/ess - Bar Lounge role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Hotel Saint Augustine, Bunkhouse Hotels | Houston , TX , US

Our family is always growing. Want to be in the know?