Waiter/ess - Bar Lounge

Hyatt; Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

12 complimentary nights a year across 

Discounted hotel stays

Uniform provided

Free meals on duty

HSF Health Plan

Headspace membership

Employee Assistance Programme

50% discount on food & beverages

Career development opportunities

Job summary

Park Hyatt London River Thames is seeking a professional Waiter/ess for the Bar Lounge to deliver exceptional hospitality in a luxury setting along the River Thames. The role involves greeting guests, delivering polished service, and maintaining knowledge of bar menus and promotions.

Ideal candidates will have prior experience in a luxury environment. Enjoy a range of Hyatt benefits, uniform care, and opportunities for career development within a renowned global brand.

Qualifications

• Luxury hospitality experience preferred.

Responsibilities

• Welcome bar guests and ensure a hospitable atmosphere.
• Deliver prompt, professional service and memorable experiences.
• Know bar menus and offers; communicate efficiently with the team.
• Follow SOPs to maintain service levels.
• Ensure compliance with food safety and health and safety regulations.

Skills

Luxury hospitality experience

Job description

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London's landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Waiter/ess - Bar Lounge role

• Welcome and greet all bar guests warmly to ensure a hospitable atmosphere.
• Craft memorable experiences for guests while delivering prompt and professional service.
• Familiarise yourself with all bar menus and special offers, maintaining efficient communication.
• Adhere to departmental standard operating procedures to uphold service levels
• Ensure compliance with food safety and health and safety regulations.

About you

Previous experience working in the same or similar role in a luxury environment is desired.

Benefits of the Waiter/ess - Bar Lounge role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• HSF Health Plan
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.