Waiter - Blue Boar Pub

Hilton; Greater London; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Go Hilton travel

Hotel discounts

Free meals

Holiday allowance

ESPP

Pension

Discounts

Wellbeing resources

Crisis support

Career development

Job summary

Hilton's Blue Boar Pub at Conrad London St. James is seeking a Waiter to deliver warm hospitality and memorable dining experiences. You will greet guests, take orders, and ensure timely service in a fast-paced environment, while upholding Hilton's standards and safety policies.

The role offers competitive pay with a London wage and an anticipated annual service charge, plus extensive staff perks and career growth opportunities within Hilton's renowned hospitality network.

Qualifications

• Positive attitude towards job, customers and co-workers.
• Willingness to learn new and varied skills.
• Flexibility of working hours.
• Energy to work in a fast-paced environment.
• Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure.
• Maintain product knowledge to offer the highest guest experience.
• Help maintain a clean and organised workplace.

Responsibilities

• Delight guests with upbeat, friendly service and look for ways to make their meal special.
• Master the menu and promotions to answer guests confidently.
• Take orders, input in POS, and deliver promptly with attention to detail.
• Keep the food service station stocked, clean and organized.
• Adhere to health, safety, sanitation, and alcohol awareness regulations.

Skills

Positive attitude

Customer service

Flexibility

Energetic

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Waiter - Blue Boar Pub at Conrad London St. James you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026

Proudly voted by our Team Members

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Competitive pay – £13.26 per hour plus an expected average annual service charge likely to be between £4000 - £5000
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
• Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

Conrad London St. James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

The Venue – Blue Boar Pub

Situated in the heart of Westminster, the Blue Boar Pub is a modern gastropub, with a particular focus on traditional tavern fayre. 300 meters away from the Houses of Parliament, we pride ourselves on our warm service with the walls adorned with plenty of original artwork, inspired by political satire, and like to consider ourselves a place with many regular customers, as well as the inevitable tourist trade. We were crowned as Regional winner for ‘Best Pub & Bar’ in London and County winner for Greater London. We have also been named the one to watch at the top 50 Gastro Pub Awards – an accolade that we take great pride in.

Here’s What You’ll Do During a Typical Day

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

The Requirements

We are looking for people to work with us at the Blue Boar that have the following attributes:

• A positive attitude towards the job, customers and also your co-workers
• A passion for learning new and varied skills and growing within our company
• The flexibility of working hours
• The energy to work in a fast-paced environment
• Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure
• Strengthen and maintain product knowledge in order to be able to offer the highest customer experience.
• Help to maintain a clean and organised workplace and follow set up and break down procedures

Travel

• St James Park Tube Station – District & Circle Line – across the road
• Westminster Tube Station – Jubilee Line (4 Mins Walk)
• Victoria Station (8 Mins Walk)
• Waterloo Station (10 Mins Walk)

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.