Waiter

Caprice Holdings Ltd; Wembley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Dining discount

Early pay access

Pension scheme

Private medical and life assurance

Employee Assistance Programme

Job summary

Daphne's in South Kensington, London, seeks a dedicated Waiter to join its renowned dining team. As a Waiter, you will deliver an outstanding dining experience with fine dining etiquette and attentive service in a sophisticated setting.

The role requires proven high-end hospitality experience, excellent communication, ability to multitask in a fast-paced environment, and a passion for guest satisfaction. The restaurant offers competitive benefits and an emphasis on professional development.

Qualifications

• Proven experience as a waiter/waitress in a high-end restaurant or similar establishment.
• Exceptional customer service and communication skills.
• Knowledge of fine dining etiquette and service standards.
• Ability to multitask in a fast-paced environment.
• Attention to detail and a passion for delivering an outstanding guest experience.

Responsibilities

• Greet guests in a professional and friendly manner.
• Take and relay accurate food and beverage orders to the kitchen and bar.
• Provide detailed information about menu items, specials, and wine selections.
• Collaborate with kitchen and bar staff to maintain a smooth workflow.
• Handle guest inquiries, concerns, and special requests with tact and professionalism.
• Uphold the highest standards of cleanliness and hygiene in the dining area.

Skills

Guest relations

Fine dining service

Customer service

Multitasking

Job description

Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter.

We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home.

Key Responsibilities:

• - Greet guests in a professional and friendly manner.
• - Take and relay accurate food and beverage orders to the kitchen and bar.
• - Provide detailed information about menu items, specials, and wine selections.
• - Collaborate with kitchen and bar staff to maintain a smooth workflow.
• - Handle guest inquiries, concerns, and special requests with tact and professionalism.
• - Uphold the highest standards of cleanliness and hygiene in the dining area.

Requirements:

• - Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
• - Exceptional customer service and communication skills.
• - Knowledge of fine dining etiquette and service standards.
• - Ability to multitask in a fast-paced environment.
• - Attention to detail and a passion for delivering an outstanding guest experience.

Benefits:

• -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
• -Access to early pay, savings tools & financial coaching via Stream
• -Enhanced maternity & paternity leave
• -Cycle to work scheme and refer-a-friend bonuses up to £1,000
• -English language classes, length of service awards & employee recognition bonuses
• -Private medical and life assurance for senior leaders
• -Employee Assistance Programme
• -Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.