Waiter

Caprice Holdings Ltd; City of Westminster; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Dining discount across Caprice group (

Early pay access & financial coaching

Enhanced maternity & paternity leave

Cycle to work scheme

English language classes & recognition

Private medical and life insurance

Employee Assistance Programme

Structured pension scheme withEmployer

Job summary

34 Mayfair, a Caprice Holdings Ltd restaurant in London’s Mayfair, is seeking a dedicated Waiter to join our distinguished dining room. You will deliver impeccable service, greet guests, relay orders to the kitchen and bar, and help maintain a refined, guest-focused experience that reflects our luxury standards.

The successful candidate will have proven fine dining experience, exceptional customer service and communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Proven experience as a waiter/waitress in a high-end restaurant or similar establishment.
• Exceptional customer service and communication skills.
• Knowledge of fine dining etiquette and service standards.
• Ability to multitask in a fast-paced environment.
• Attention to detail and passion for delivering an outstanding guest experience.

Responsibilities

• Greet guests in a professional and friendly manner.
• Take and relay accurate food and beverage orders to the kitchen and bar.
• Provide detailed information about menu items, specials, and wine selections.
• Collaborate with kitchen and bar staff to maintain a smooth workflow.
• Handle guest inquiries, concerns, and special requests with tact and professionalism.
• Uphold the highest standards of cleanliness and hygiene in the dining area.

Skills

Waiter experience

Customer service

Communication

Fine dining etiquette

Multitasking

Attention to detail

Job description

Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.

We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home.

Key Responsibilities:

• Greet guests in a professional and friendly manner.
• Take and relay accurate food and beverage orders to the kitchen and bar.
• Provide detailed information about menu items, specials, and wine selections.
• Collaborate with kitchen and bar staff to maintain a smooth workflow.
• Handle guest inquiries, concerns, and special requests with tact and professionalism.
• Uphold the highest standards of cleanliness and hygiene in the dining area.

Requirements:

• Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
• Exceptional customer service and communication skills.
• Knowledge of fine dining etiquette and service standards.
• Ability to multitask in a fast-paced environment.
• Attention to detail and a passion for delivering an outstanding guest experience.

Benefits:

• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.