Private Dining Room Waiter

Caprice Holdings Ltd; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Dining discount

Early pay access

Parental leave

Cycle to work

English language classes

Private medical insurance

Life insurance

Employee Assistance Programme

Pension scheme

Job summary

Caprice Holdings Ltd in London’s Mayfair is seeking a polished Private Dining Room Waiter to deliver exclusive service in our private spaces. You will set up rooms, take orders, coordinate with kitchen and bar, and elevate the guest experience.

The ideal candidate has proven fine dining experience, superb service etiquette, and flexibility to work evenings, weekends and holidays. You will join a celebrated team at 34 Mayfair, part of Caprice's premier dining destinations.

Qualifications

• Proven experience as a Private Dining Room or Events Waiter
• Exceptional customer service and communication skills
• Thorough knowledge of fine dining etiquette and service standards
• Ability to multitask in a fast-paced environment with precision
• Attention to detail and a passion for delivering an outstanding guest experience
• Flexible schedule, including evenings, weekends, and holidays

Responsibilities

• Provide exceptional and personalized service to guests in private dining rooms.
• Set up and prepare private dining spaces according to guest preferences and specifications.
• Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
• Ensure seamless and timely service, anticipating and exceeding guests' expectations.
• Collaborate with the kitchen and bar teams to maintain an efficient and harmonious workflow.
• Address guest inquiries, concerns, and special requests with finesse and courtesy.
• Uphold the highest standards of cleanliness and presentation in the private dining areas.

Skills

Customer service

Communication

Fine dining etiquette

Multitasking

Attention to detail

Flexibility

Job description

Nestled in the heart of London's Mayfair, 34 Mayfair is a distinguished restaurant celebrated for its sophisticated ambiance, culinary excellence, and impeccable service. As a beacon of luxury dining, 34 Mayfair offers a unique blend of classic and contemporary elements, creating an unparalleled experience for our guests. Inspired by the Art Deco movement, this stunning restaurant features pieces from renowned artist Tracey Emin. Join our exceptional team and contribute to the legacy of one of Mayfair's premier dining establishments.

We are currently seeking a polished and service-oriented Private Dining Room Waiter to join our esteemed team. As a Private Dining Room Waiter, you will play a pivotal role in delivering an exclusive and personalized dining experience for guests in our private dining spaces. If you have a passion for hospitality, impeccable service skills, and are committed to creating memorable moments for our guests, we invite you to be a part of the private dining excellence at our restaurant.

Key Responsibilities:

• Provide exceptional and personalized service to guests in private dining rooms.
• Set up and prepare private dining spaces according to guest preferences and specifications.
• Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu.
• Ensure seamless and timely service, anticipating and exceeding guests' expectations.
• Collaborate with the kitchen and bar teams to maintain an efficient and harmonious workflow.
• Address guest inquiries, concerns, and special requests with finesse and courtesy.
• Uphold the highest standards of cleanliness and presentation in the private dining areas.

Requirements:

• Proven experience as a Private Dining Room or Events Waiter
• Exceptional customer service and communication skills.
• Thorough knowledge of fine dining etiquette and service standards.
• Ability to multitask in a fast-paced environment with precision.
• Attention to detail and a passion for delivering an outstanding guest experience.
• Flexible schedule, including evenings, weekends, and holidays.

Benefits:

• 30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.