VWG Dedicated Technician - Worcester

The-Aa; Worcester; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Van, fuel, uniforms

Breakdown cover from Day 1

Pension (up to 7%)

Life assurance

24/7 GP & EAP

23 days holiday + bank holidays

Job summary

The AA is recruiting a Volkswagen Dedicated Technician to deliver prestige roadside support for VW vehicles using manufacturer tools and diagnostics with a customer-first focus.

You will own the customer journey from arrival to repair, work 40 hours per week with 7am–8pm shifts and flexible standby hours.

Salary £38,270 base with realistic OTE £50k+, plus van, fuel, uniform, boots, breakdown cover, pension and 24/7 GP & EAP.

Qualifications

• NVQ Level 3 in Vehicle Maintenance & Repair or equivalent.
• Confident, independent and customer focused.
• Holds a full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for VW vehicles using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience from arrival to completion of the repair.
• Combine technical skill with excellent communication to ensure customer satisfaction every time.
• Handle a mix of warranty work, roadside diagnostics and advanced repairs.
• Start and end your day at home with a fully equipped VWG van, tools, and uniform.
• Work 40 hours/week - 7am-8pm shifts with flexible standby hours.

Skills

Customer focused

Independent

Cat B Licence

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

Volkswagen Dedicated Technician - Drive Prestige, Deliver Excellence

Be Better - Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you'll represent two of the most respected names in motoring. This is more than a technician role- it's your chance to deliver a high-calibre experience that keeps customers moving with confidence.

Job Description

• Deliverprestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped VWG van, tools, and uniform
• Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life

Qualifications

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

Additional Information

What You'll Get:

• A competitive base salary of £38,270, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
• 23 days holiday + bank hols (rises with service)
• Van, fuel, uniform, boots-and breakdown cover from Day 1
• Up to 7% pension, life assurance, 24/7 GP & EAP support