Roadside Vehicle Diagnostics Technician (Van Included)

The Automobile Association; Milton Keynes; On-site; GBP 42,000 - 50,000; Full time

Benefits offered by this job

Van provided

Uniform provided

23 days holiday + bank holidays

Pension

Life assurance

24/7 GP & EAP

Job summary

The Automobile Association in Milton Keynes is seeking a skilled roadside technician to deliver prestige roadside support for Volkswagen vehicles. You will start and finish your day at home with a VWG van, tools, and uniform, and handle warranty work, diagnostics, and advanced repairs.

You will combine technical skill with strong communication to ensure customer satisfaction, take full ownership of the customer experience, and contribute to a high-performing team through VWG & AA training.

Qualifications

• NVQ Level 3 in Vehicle Maintenance & Repair required or equivalent.
• Strong customer-facing communication skills.
• Ability to work a 40-hour week with flexible standby hours.

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience from arrival to completion of the repair.
• Combine technical skill with excellent communication to ensure customer satisfaction every time.
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs.

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

The Automobile Association in Milton Keynes is seeking a skilled roadside technician to deliver prestige roadside support for Volkswagen vehicles. You will start and finish your day at home with a VWG van, tools, and uniform, and handle warranty work, diagnostics, and advanced repairs.

You will combine technical skill with strong communication to ensure customer satisfaction, take full ownership of the customer experience, and contribute to a high-performing team through VWG & AA training.