Vehicle Technician

Group 1 Automotive; Newthorpe; On-site; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Annual leave 33 days

Retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work

Healthcare support

Volunteer day

Share purchase plan

Referral bonuses

Training & development

Life assurance

Job summary

Group 1 Automotive is recruiting a Vehicle Technician (Mechanic) for the Volkswagen Southend site. The role focuses on high-quality maintenance and repairs, following manufacturer standards to ensure safety and reliability.

You will inspect components, advise customers, and work closely with the service team to deliver exceptional service. A valid UK driving licence is required; MOT licence is advantageous but not essential.

Qualifications

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification.
• Thorough understanding of vehicle safety standards and guidelines.
• Strong problem-solving skills with accuracy in work.
• Proven ability to meet efficiency targets while maintaining attention to detail.

Responsibilities

• Perform high-quality vehicle maintenance and repairs to manufacturer standards.
• Conduct thorough inspections of vehicle components to assess wear or damage.
• Provide expert technical advice to customers with clear communication.
• Maintain exceptional customer service to foster trust and repeat business.
• Collaborate with service reception and workshop control for smooth workflow.
• Support fellow Technicians and promote teamwork in the workshop.

Skills

Strong problem-solving

Team collaboration

Vehicle safety knowledge

Efficiency and attention to detail

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair

Job description

Vehicle Technician (Mechanic) – Volkswagen Southend

£60,000 OTE (uncapped earnings). Experienced Technicians are eligible for welcome bonuses totalling £2,500*.

What we can offer you

• 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family: 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone
• Life assurance with the option to increase cover

What you'll do day to day

• Perform high‑quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety
• Conduct thorough inspections of vehicle components to assess wear, damage or required replacements
• Provide expert technical advice to customers when necessary, ensuring clear and professional communication
• Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
• Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction
• Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing

Helpful skills and qualifications

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification
• Thorough understanding of vehicle safety standards and guidelines
• Strong problem‑solving skills, ensuring accuracy in all aspects of work
• Proven ability to meet efficiency targets while maintaining a keen eye for detail
• Ability to collaborate and contribute positively within a team environment
• A current valid MOT licence is advantageous but not essential
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Group 1 Automotive is on an exciting growth journey. We are home to over 7,000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values: Respect – Integrity – Transparency – Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

*Terms & Conditions: £1,000 sign‑on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1,000 after 6 months. Further T&C's apply.