VW Dedicated Technician – Roadside & Prestige Service

The-Aa; Worcester; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Van, fuel, uniforms

Breakdown cover from Day 1

Pension (up to 7%)

Life assurance

24/7 GP & EAP

23 days holiday + bank holidays

Job summary

The AA is recruiting a Volkswagen Dedicated Technician to deliver prestige roadside support for VW vehicles using manufacturer tools and diagnostics with a customer-first focus.

You will own the customer journey from arrival to repair, work 40 hours per week with 7am–8pm shifts and flexible standby hours.

Salary £38,270 base with realistic OTE £50k+, plus van, fuel, uniform, boots, breakdown cover, pension and 24/7 GP & EAP.

Qualifications

• NVQ Level 3 in Vehicle Maintenance & Repair or equivalent.
• Confident, independent and customer focused.
• Holds a full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for VW vehicles using manufacturer-specific tools and diagnostics.
• Take complete ownership of the customer experience from arrival to completion of the repair.
• Combine technical skill with excellent communication to ensure customer satisfaction every time.
• Handle a mix of warranty work, roadside diagnostics and advanced repairs.
• Start and end your day at home with a fully equipped VWG van, tools, and uniform.
• Work 40 hours/week - 7am-8pm shifts with flexible standby hours.

Skills

Customer focused

Independent

Cat B Licence

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

The AA is recruiting a Volkswagen Dedicated Technician to deliver prestige roadside support for VW vehicles using manufacturer tools and diagnostics with a customer-first focus.

You will own the customer journey from arrival to repair, work 40 hours per week with 7am–8pm shifts and flexible standby hours.

Salary £38,270 base with realistic OTE £50k+, plus van, fuel, uniform, boots, breakdown cover, pension and 24/7 GP & EAP.