VW Group Service Technician — Training & Growth Path

Donnelly Group; Dungannon; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

30 Days’ Holiday

Health Cash Back Scheme

Employee Assistance Programme

Enhanced Maternity & Paternity Pay

Pension Provision & Life Assurance

Discounted Private Medical Cover

Cycle to Work Scheme

Continuous Development & Learning

Job summary

Donnelly Group in Dungannon is seeking a Service Technician to diagnose, repair, and service Volkswagen Group vehicles while delivering an exceptional customer experience. You will have access to manufacturer pathway training to support your ongoing development.

Key duties include road tests, proper parts handling, and maintaining quality service throughout the customer journey; a minimum of two years post‑qualification experience and a full UK driving licence are required.

Qualifications

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC).
• Minimum of 2 years post‑qualification experience in a technician role.
• Full valid driving licence.
• Prior use of manufacturer diagnostic equipment (training provided).

Responsibilities

• Diagnose, repair, and service Volkswagen Group vehicles.
• Carry out road tests to ensure quality standards.
• Handle and store vehicle parts correctly.
• Deliver a high‑quality customer experience throughout the service journey.

Skills

Customer Service

Effective Listening

Technical Skills

Exceeding Customer Expectations

Mechanical Vehicular Repairs

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent

Tools

Manufacturer diagnostic equipment

Job description

Donnelly Group in Dungannon is seeking a Service Technician to diagnose, repair, and service Volkswagen Group vehicles while delivering an exceptional customer experience. You will have access to manufacturer pathway training to support your ongoing development.

Key duties include road tests, proper parts handling, and maintaining quality service throughout the customer journey; a minimum of two years post‑qualification experience and a full UK driving licence are required.