Service Technician - Volkswagen Commercial Vehicles

Donnelly Group; Dungannon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

30 Days’ Holiday

Health Cash Back Scheme

Employee Assistance Programme

Pension Provision & Life Assurance

Discounted Private Medical Cover

Cycle to Work Scheme

Continuous Development & Learning

Job summary

Donnelly Group is seeking a Service Technician at the Dungannon M1 location to diagnose, repair and service Volkswagen Commercial vehicles and ensure top-quality service. Road tests will be conducted to verify standards and parts will be handled with care to maintain high levels of customer satisfaction.

The role includes progression along the Volkswagen manufacturer pathway with structured training and development opportunities to advance your career within the group.

Qualifications

• NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent.

Responsibilities

• Diagnose, repair and service Volkswagen Commercial vehicles.

Skills

Servicing

Managerial / Operational

Manufacture / Production

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair

Full UK Driving Licence

Tools

Diagnostic Equipment (Snap-on/Launch)

Job description

Job Description

Location: Donnelly M1 Motorstore, 181 Ballygawley Road

About The Role

There has never been a more exciting time to join Donnelly Group and advance your career at our Dungannon M1 location. We can offer excellent facilities, industry‑leading pay, and full manufacturer training to support your continued development. As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through the Volkswagen manufacturer pathway, ensuring your career continues to grow with structured training and support.

Responsibilities

• Diagnose, repair, and service Volkswagen Commercial vehicles
• Carry out road tests to ensure quality standards
• Handle and store vehicle parts correctly
• Deliver a high-quality customer experience throughout the service journey

Candidate Requirements

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
• Minimum of 2 years post‑qualification experience in a technician role
• Prior use of manufacturer diagnostic equipment (training provided)
• Full valid driving licence
• High attention to detail and commitment to delivering quality work
• Enthusiasm for personal development and progression through the Volkswagen Group manufacturer pathway

Employee Benefits

Supporting our people at work and beyond.

• 30 Days’ Holiday — increasing with long service
• Health Cash Back Scheme
• Employee Assistance Programme — including GP Anytime
• Enhanced Maternity & Paternity Pay
• Pension Provision & Life Assurance
• Access to Discounted Private Medical Cover
• Retail Discounts through BenefitHub
• Cycle to Work Scheme
• Kingsbridge Diamond Membership Club
• Continuous Development & Learning

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

Donnelly Group is an equal opportunities employer.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.

Skills Needed

Servicing, Managerial / Operational, Manufacture / Production

About The Company

Careers at Donnelly Group

For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations. Whether you're starting out, changing direction or taking the next step in your career, you'll find opportunities across sales, aftersales, technicians, customer service, finance, marketing, administration and management. Join a diverse and inclusive workforce, where your contribution matters and there are opportunities to learn, develop and grow.

Company Culture

Our Values

• Team Ethos
• Integrity
• Passion
• Trust & Respect
• Innovation

Employee Benefits

Supporting our people at work and beyond.

• 30 Days’ Holiday — increasing with long service
• Health Cash Back Scheme
• Employee Assistance Programme — including GP Anytime
• Enhanced Maternity & Paternity Pay
• Pension Provision & Life Assurance
• Access to Discounted Private Medical Cover
• Retail Discounts through BenefitHub
• Cycle to Work Scheme
• Kingsbridge Diamond Membership Club
• Continuous Development & Learning

Required Criteria

• A full UK Driving Licence
• Great communication skills with the ability to liaise with colleagues
• Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
• It is essential that the person has at least 2 years’ experience working within a multi‑brand or non‑franchise environment either as an apprentice or time served technician
• Prior use of diagnostic equipment such as snap on or launch however full training will be provided

Closing Date

Thursday 1st October, 2026

Contract Type

fulltime

Salary

Based on Experience