Service Technician — Multi-Brand Diagnostics & Repairs

Donnelly-Group-Ni; Dungannon; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Holiday

Health benefits

EAP

Maternity/Paternity pay

Pension

Private medical cover

Benefits discounts

Cycle to work

Diamond membership

Continuous development

Job summary

Donnelly Group is seeking a Service Technician for Volkswagen Group brands to diagnose, repair, and service vehicles while delivering an outstanding customer experience. You will advance your skills through the Volkswagen Group manufacturer pathway with structured training and ongoing support.

Responsibilities include diagnosing and servicing VW Group vehicles, performing road tests, and ensuring parts are stored and handled properly.

Qualifications

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
• Minimum of 2 years post-qualification experience in a technician role
• Prior use of manufacturer diagnostic equipment (training provided)
• Full UK Driving Licence
• High attention to detail and commitment to delivering quality work
• Enthusiasm for personal development and progression through the Volkswagen Group manufacturer pathway

Responsibilities

• Diagnose, repair, and service Volkswagen Group vehicles
• Carry out road tests to ensure quality standards
• Handle and store vehicle parts correctly
• Deliver a high-quality customer experience throughout the service journey

Skills

Customer Service

Effective Listening

Technical Skills

Exceeding Customer Expectations

Mechanical Vehicular Repairs

Communication

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent

Tools

Manufacturer diagnostic equipment

Job description

Donnelly Group is seeking a Service Technician for Volkswagen Group brands to diagnose, repair, and service vehicles while delivering an outstanding customer experience. You will advance your skills through the Volkswagen Group manufacturer pathway with structured training and ongoing support.

Responsibilities include diagnosing and servicing VW Group vehicles, performing road tests, and ensuring parts are stored and handled properly.