VP Experience Design: Payments Onboarding & Services Platform

JPMorgan Chase & Co.

Christchurch

In loco

GBP 120.000 - 155.000

Tempo pieno

7 giorni fa
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Descrizione del lavoro

JPMorgan Chase & Co. is seeking a Vice President Experience Design for Payments COS, shaping user experiences across products and services.

Lead design strategy, mentor a global team, and ensure accessible, customer-centric solutions on a centralized desktop platform for client payment lifecycle management. You will collaborate with cross-functional partners to integrate UX into product development, drive innovative strategies, and create north stars to guide decisions while advancing

Competenze

  • Experience in user experience design or related roles.
  • Experience in leading and developing a design team.
  • Ability to diagram service flows, wireframes and prototypes.
  • Strong collaboration with cross functional teams.

Mansioni

  • Develop and execute design/research strategies aligned to business objectives and user needs.
  • Provide direction and mentorship for designers in a globally distributed team.
  • Diagram service flows, wireframes and prototypes for end-to-end design initiatives.
  • Drive inclusive design and accessibility guidelines, and foster diversity.
  • Collaborate with cross-functional teams to integrate UX into product development.
  • Analyze market trends and user feedback to inform decisions and optimize experiences.

Conoscenze

UX leadership
User research
Wireframes
Prototyping
Inclusive design
Accessibility standards
Experience strategy

Descrizione del lavoro

JPMorgan Chase & Co. is seeking a Vice President Experience Design for Payments COS, shaping user experiences across products and services.

Lead design strategy, mentor a global team, and ensure accessible, customer-centric solutions on a centralized desktop platform for client payment lifecycle management. You will collaborate with cross-functional partners to integrate UX into product development, drive innovative strategies, and create north stars to guide decisions while advancing

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