VP, Client Enablement & Solutions Architect

BNY; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

BNY is seeking a Vice President, Client Enablement to drive successful enablement of platforms and products across the enterprise. The role focuses on optimizing client experiences through strong project management and cross-functional collaboration with major clients and internal stakeholders.

You will oversee delivery plans, coordinate across platforms, manage milestones and risks, and implement effective communication strategies while supporting sales-related activities and continuous process

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Advanced degree (MBA) desirable.
• Typically 3–7 years of experience.

Responsibilities

• Works to achieve the success and client enablement of platforms and products across the enterprise, including enhancements, changes, transitions, and complex remediation plans.
• May be engaged to participate on delivery plans across products and platforms.
• Partner with our clients and internal stakeholders to scope requirements which leverage our standard product and service offerings or remediate acute issues impacting client health.
• Works through or defines delivery plans for client implementations of one or more products, services and platforms or complex remediation plans.
• Contributes to or oversees and governs the implementation and set-up of products and services by coordinating across internal and external stakeholders.
• Track critical milestones, dependencies, and risks across the delivery lifecycle, including identification, escalation, and remediation of impediments across internal and external stakeholders.
• Delivers or creates and delivers effective communication strategies across internal and external stakeholders, including senior leadership.
• Implement change control processes in response to client requests, in partnership with other practices and platforms.
• Participates in or manages the implementation closure, including notification to internal and external stakeholders; collect feedback and integrate into future processes to ensure continuous improvement.
• May engage in activities related to sales support, including creation of RFPs and/or consulting with clients on requirements.

Skills

Project management

Organizational skills

Communication

Interpersonal skills

Education

Bachelor's degree

MBA

Job description

BNY is seeking a Vice President, Client Enablement to drive successful enablement of platforms and products across the enterprise. The role focuses on optimizing client experiences through strong project management and cross-functional collaboration with major clients and internal stakeholders.

You will oversee delivery plans, coordinate across platforms, manage milestones and risks, and implement effective communication strategies while supporting sales-related activities and continuous process