Volunteer Development & Training Specialist

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; United Kingdom; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is seeking a Volunteering Development Specialist. The role blends office and home working across England and Wales, with time in the office negotiable.

You will champion volunteering, support local Citizens Advice offices, and drive a high-quality volunteer experience across the network. Key duties include developing guidance and training, facilitating workshops, and sharing best practices.

Qualifications

• Excellent knowledge of good practice in volunteer management and development.
• Excellent written and verbal communication across multiple channels.
• Experience creating guidance, templates and advice for volunteers.

Responsibilities

• Develop and deliver high quality volunteering across the network.
• Provide expert support, guidance and resources to local offices.
• Facilitate peer learning and share practice and innovation.
• Drive a consistently high quality volunteer experience nationwide.

Skills

Volunteer management

Stakeholder engagement

Training delivery

Communication skills

Job description

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is seeking a Volunteering Development Specialist. The role blends office and home working across England and Wales, with time in the office negotiable.

You will champion volunteering, support local Citizens Advice offices, and drive a high-quality volunteer experience across the network. Key duties include developing guidance and training, facilitating workshops, and sharing best practices.