Volunteer Coordinator

Care Co; Sheffield; Hybrid; GBP 10,000 - 13,000; Part time

Benefits offered by this job

28 days annual leave (pro rata)

Westfield Health cash plan

Blue Light Card

Paid mandatory training

Part-time hours

Job summary

Crossroads Care Charity in Sheffield is seeking a Volunteer Co-ordinator to recruit, train and support volunteers for carers in the city. The role is part-time (14 hours/week) with a permanent contract and Sheffield-wide duties.

You will work with local universities to recruit placement students, organize DBS checks and maintain HR records, while ensuring a person-centred approach and strong volunteer engagement across services.

Qualifications

• Experience of managing people.
• Good, non-judgemental communication skills, both written and spoken.
• Confidence using computers (in-house system).
• Strong organisational skills and ability to multitask.
• Ability to work on own initiative and as part of a team.
• Commitment to equal opportunities and confidentiality.

Responsibilities

• Recruit and induct volunteers across services and match roles.
• Promote volunteering opportunities and recruit placement students.
• Work with service leads to recruit volunteers for new services.
• Train volunteers and provide ongoing supervision.

Education

Level 3 Diploma in Health and Social Care

Job description

Join Crossroads Care Charity as a Volunteer Co-ordinator in Sheffield. Recruit, train and support volunteers helping unpaid carers. Apply by 27 November 2026.

We require a Volunteer Co-ordinator to join our Sheffield team.

Salary: £11,502 per year

Hours: 14 hours per week

Location: Sheffield – with work across the city’s communities

Contract: Permanent

Help us grow a volunteer team that supports Sheffield’s carers

Crossroads Care Charity delivers the Sheffield Carers Service on behalf of Sheffield City Council. Our volunteers, including befrienders, add real value to the support we give unpaid carers across the city.

We’re looking for a Volunteer Co-ordinator to recruit, train and support our volunteers, and to grow our volunteering so we can offer carers even more.

What you’ll do

Recruit and induct volunteers across a range of services, and match each volunteer to a role that suits them

Promote and advertise volunteering opportunities, including working with local universities to recruit placement students

Work with the service lead and senior management team to recruit volunteers for new services

Train volunteers so they feel confident and ready to support carers

Provide ongoing support and regular supervision to volunteers, and keep in good contact with them

Organise befriender visits, making sure arrangements are clear and risk assessments are in place

Carry out DBS checks and keep IT and HR records up to date, using AI tools where appropriate

Listen to carers’ views and adapt the volunteering programme to meet their needs

Work with statutory and voluntary partners, and produce statistics and reports

Evaluate how well the service is working and recommend improvements

What we’re looking for

Experience of managing people

An understanding of what motivates volunteers and befrienders, and the support they need

Good, non-judgemental communication skills, both written and spoken

Confidence using computers (we’ll train you on our in-house system)

Strong organisation skills, with the ability to prioritise and handle several things at once

The ability to work on your own initiative and as part of a team

An understanding of a person-centred approach

Sensitivity, diplomacy, patience and tact, with a caring, hands-on approach

A genuine passion for helping people, flexibility, self-motivation and a sense of humour

A commitment to equal opportunities and to confidentiality

It would be great if you also have a Level 3 Diploma in Health and Social Care (or equivalent), knowledge of voluntary and statutory organisations, knowledge of carers and the issues they face, or a full driving licence and use of a car.

What we offer

28 days’ annual leave plus bank holidays (pro rata)

Westfield Health cash plan (level one) after probation, and a Blue Light Card

Paid mandatory training and ongoing development

Part-time hours in a friendly, values-led team

Our values are Caring, Teamwork, Resourceful, Respect and Collaborative. If they matter to you too, we’d love to hear from you.

This post is subject to an enhanced DBS check.

Crossroads Care Charity is an equal opportunities employer. We welcome applications from everyone, including people with personal experience of caring or volunteering.