Voip Telephony Engineer

Rise Technical Recruitment; Brentwood; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Car allowance

Mileage reimbursement

Full training (8x8/3CX)

AI projects opportunity

Progression potential

Job summary

Rise Technical Recruitment Ltd is seeking a VoIP Telephony Engineer to join a small, progressive telecoms team in Brentwood. You will lead end-to-end VoIP installations, configure SIP and internet services, and be involved in AI-driven projects.

A hybrid role offers steady development and training while you work closely with clients across Essex and London. The role emphasises strong IP networking skills, professional client communication, and a willingness to travel to customer sites for

Qualifications

• VoIP/telephony/cloud systems experience with a solid IP networking understanding.
• Willingness to visit customer sites and communicate professionally with clients.
• Structured training on 8x8, 3CX and AI-related projects handled in a hands-on environment.

Responsibilities

• Manage new VoIP/cloud telephony installations from order to completion.
• Conduct customer site visits for upgrades and new installs across Essex into London.
• Order/provision services (SIP, internet) and configure systems.
• Configure routers (DrayTek) and support SLA response as part of the team.
• Work in a hybrid role with ~40 hours per week.

Skills

VoIP/telephony

IP networking

Client communication

Tools

Router configuration (DrayTek)

Job description

VoIP Telephony Engineer

£35,000 - £40,000 + Car Allowance + Mileage + Full Training (8x8 / 3CX) + AI / New Projects + Progression

Brentwood, Essex (Commutable from: Chelmsford, Basildon, Romford, Southend-on-Sea, Billericay, Upminster, Ilford, Stratford)

Are you a VoIP Telephony Engineer, Cloud Telephony Engineer or Telecoms Engineer looking to join a small, relaxed business where you'll be a key technical player and be heavily invested in through structured training (8x8, 3CX and emerging AI projects)?

This is a permanent position with a well-established specialist telecoms provider delivering bespoke solutions to corporate clients. You'll receive a mix of in-house and external training, with clear scope to step up as the current senior engineer gradually takes a step back.

As a result of continued project demand and ongoing upgrades for existing customers, they are now looking to add another engineer to support new installations and customer growth across Essex into London.

In this role you will manage installs end-to-end from order through to completion, configuring services such as SIP and internet connectivity, and supporting SLA response targets. You'll also get training on router configuration where needed.

This role would suit a VoIP / cloud telephony engineer with strong IP understanding, looking for long-term development, hands-on project ownership and progression in a close-knit team.

The Role:

• Managing new VoIP / cloud telephony installations from order to completion
• Customer visits for upgrades and new installs across Essex into London
• Ordering/provisioning services (SIP, internet services) and configuring systems
• Router configuration (DrayTek) and supporting SLA initial/fix response as part of the team
• Hybrid flexibility (40 hours/week)

The Person:

• VoIP / telephony / cloud systems experience with a good understanding of IP networking
• Comfortable going to customer sites and communicating professionally with clients
• Keen to learn and develop (training on 8x8, 3CX and AI-focused projects)
• Reference Number: BBBH(phone number removed)

We are an equal opportunities employer and welcome applications from all suitable candidates.

We are an equal opportunities company and welcome applications from all suitable candidates