VoIP Engineer

Searchability®; Swindon; Remote; GBP 54,000 - 66,000; Full time

Job summary

An exciting opportunity awaits at a growing organization looking to transition their telecoms platform to a CCaaS environment. This fully remote role offers a chance to support and manage VoIP systems, ensuring performance and efficiency. You will play a key role in implementing cutting-edge cloud-based telecom solutions while collaborating with a dynamic team. If you have proven experience in the VoIP/Telecoms space and are eager to make a significant impact, this position is perfect for you. Join a forward-thinking company and help shape the future of telecom services!

Qualifications

• Experience in VoIP/Telecoms with CCaaS projects.
• Strong knowledge of PBX systems and SIP protocols.

Responsibilities

• Support Telecom and VoIP systems for the organization.
• Manage and implement the new CCaaS solution.

Skills

VoIP/Telecoms experience

PBX systems

SIP and VoIP Protocols

MPLS networks

Cloud based telecom solutions

Tools

Wildix

ipSCAPE

Avaya

8x8

Webex

Horizon

Teams Integrations

Job description

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This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Salary up to £60,000

Fully remote role, with rare site visits

Exciting opportunity to join a growing organisation, looking to transition their telecoms platform to a CCaaS environment

What you will be doing?

• Complete support of the Telecom and VoIP systems for the organisation
• Manage the project of managing and implementing the new CCaaS solution
• Monitor system for performance and having a key eye on uptime and efficiency
• Diagnosing and resolving any faults that lie within the VoIP network, which includes PBX, SIP and the new Cloud based CCaaS solution
• Maintain communication and documentation for the wider organisation

We need you to have…

• Proven experience in the VoIP/Telecoms space, delivering projects within CCaaS
• Strong experience with PBX systems, including proof of concepts
• Knowledge of SIP and VoIP Protocols
• Understanding of MPLS networks
• Commercial experience with Cloud based telecom solutions such as Wildix, ipSCAPE, Avaya, 8x8, Webex, Horizon, Teams Integrations

It's nice to have…

• Commercial experience with Unified Communications platforms
• Firewalls and Network security knowledge
• Open API Platform experience

To be considered…

Please either apply by clicking online or emailing me directly to [e-mail]. For further information please call me on 07880358143. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Information Services