Telecoms Engineer

Rise Technical Recruitment; Brentwood; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Car Allowance

Mileage

Full Training (8x8/3CX)

AI Projects

Progression

Job summary

Rise Technical Recruitment Ltd is seeking a Telecoms Engineer in Brentwood to join a small, technically hands-on team. You will manage end-to-end VoIP installations, configure SIP and internet services, and be involved in ongoing AI/tech projects.

A strong emphasis on training and progression awaits the right candidate. The role offers hybrid working with 40 hours per week and a clear path to step into senior responsibilities as the team grows.

Qualifications

• VoIP/telephony/cloud systems experience with a solid IP networking understanding.
• Comfortable visiting customer sites and communicating professionally with clients.
• Keen to learn and develop with training on 8x8, 3CX and AI-focused projects.

Responsibilities

• Managing new VoIP/cloud telephony installations from order to completion.
• Customer visits for upgrades and new installs across Essex into London.
• Ordering/provisioning services (SIP, internet services) and configuring systems.
• Router configuration (DrayTek) and supporting SLA initial/fix response as part of the team.
• Hybrid flexibility (40 hours/week).

Skills

VoIP Telephony

IP networking

Cloud telephony

Customer communication

Tools

SIP

DrayTek

8x8

3CX

Job description

Telecoms Engineer

£35,000 - £40,000 + Car Allowance + Mileage + Full Training (8x8 / 3CX) + AI / New Projects + Progression

Brentwood, Essex (Commutable from: Chelmsford, Basildon, Romford, Southend-on-Sea, Billericay, Upminster, Ilford, Stratford)

Are you a VoIP Telephony Engineer, Cloud Telephony Engineer or Telecoms Engineer looking to join a small, relaxed business where you'll be a key technical player and be heavily invested in through structured training (8x8, 3CX and emerging AI projects)?

This is a permanent position with a well-established specialist telecoms provider delivering bespoke solutions to corporate clients. You'll receive a mix of in-house and external training, with clear scope to step up as the current senior engineer gradually takes a step back.

As a result of continued project demand and ongoing upgrades for existing customers, they are now looking to add another engineer to support new installations and customer growth across Essex into London.

In this role you will manage installs end-to-end from order through to completion, configuring services such as SIP and internet connectivity, and supporting SLA response targets. You'll also get training on router configuration where needed.

This role would suit a VoIP / cloud telephony engineer with strong IP understanding, looking for long-term development, hands‑on project ownership and progression in a close-knit team.

The Role:

• Managing new VoIP / cloud telephony installations from order to completion
• Customer visits for upgrades and new installs across Essex into London
• Ordering/provisioning services (SIP, internet services) and configuring systems
• Router configuration (DrayTek) and supporting SLA initial/fix response as part of the team
• Hybrid flexibility (40 hours/week)

The Person:

• VoIP / telephony / cloud systems experience with a good understanding of IP networking
• Comfortable going to customer sites and communicating professionally with clients
• Keen to learn and develop (training on 8x8, 3CX and AI-focused projects)

Reference Number: BBBH(phone number removed)

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.